Support Board
Date/Time: Wed, 27 Nov 2024 15:32:20 +0000
Market by Order (MBO) functionality data
View Count: 657
| [2023-08-09 14:37:20] |
| User561384 - Posts: 9 |
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Hi There, I have subscribed to Market by Order (MBO) functionality. My understanding total of ques should be equal or less than the number in the bit column. I have attached a screen shot and highlighted the row. Why the bit column showing 3o and the total in the MBO que column very high than 30. Can you explain the data diffarence. Thanks, Ram |
| Attachment Deleted. |
mdo.JPG| [2023-08-09 15:45:49] |
| Sierra_Chart Engineering - Posts: 17195 |
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What symbol is this for? We have to see if we can reproduce this. Does the market by order data become correct, when reconnecting to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-09 15:46:25
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| [2023-08-09 15:58:17] |
| User561384 - Posts: 9 |
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F.US.NGEU23 - Natural GAS - September 2023 contract
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| [2023-08-09 22:01:33] |
| Sierra_Chart Engineering - Posts: 17195 |
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This is what we see right now for that contract: https://www.sierrachart.com/image.php?Image=1691618482982.png We will continue to monitor. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-10 02:37:07] |
| Sierra_Chart Engineering - Posts: 17195 |
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There is definitely something wrong. It looks as though the market by order data is just not getting deleted as it is changing. We now see what the problem is! You are running an older version. You must must update to the current version: Software Download: Fast Update There is no other possibility! Please update immediately. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-08-10 11:24:20] |
| User561384 - Posts: 9 |
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I clicked the download current version . The version now 2528. Is that the correct version? |
| [2023-08-10 12:53:20] |
| Sierra_Chart Engineering - Posts: 17195 |
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Yes that is the correct version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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