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Date/Time: Wed, 27 Nov 2024 14:20:19 +0000



I am not receiving 6BZ23-CME data

View Count: 266

[2023-08-08 10:05:16]
Alv P - Posts: 37
Hi , i am not receiving 6B data , apparently is only happening to me in this instrument .

I tried; edit > delete all data and download but not working

Regards
imageSierraChart_64_ZkzXJqJmeW.png / V - Attached On 2023-08-08 10:01:36 UTC - Size: 29.3 KB - 77 views
[2023-08-08 10:47:31]
Sierra_Chart Engineering - Posts: 17193
Clearly data is being received.

What is the issue?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-08-08 11:34:22]
Alv P - Posts: 37
I donĀ“t know what's hapenning , I updated to recent version , I removed all (.scid and .dll files from 6B ) to start new data download and is not working

Maybe is a problem with global setting of instrument ?
[2023-08-08 14:04:13]
John - SC Support - Posts: 36310
From the original image you provided, you are getting the data for the Z contract of 6B just fine.

Keep in mind, the current front contract is the U (September) contract, so the Z contract does not have much trading occurring.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-08-08 15:52:06]
Alv P - Posts: 37
solved, right thanks , i had a problem with automatically rollover and linking symbol

thanks

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