Support Board
Date/Time: Wed, 27 Nov 2024 15:38:56 +0000
Build Advanced Custom Studies Issue
View Count: 299
| [2023-08-06 21:24:19] |
| User807787 - Posts: 41 |
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Moved Sierra Chart to a new computer, everything is working fine after the move, but I am having issues updating a custom study I use. Sent a message log of me trying to build first remotely, and then locally. The file is .cpp file is located "C:\Program Files (x86)\SierraChart\ACS_Source\ChangeTradeMenuQuantity.cpp" The .dll file is located "C:\Program Files (x86)\SierraChart\Data\ChangeTradeMenuQuantity_64.dll" Date Time Of Last Edit: 2023-08-06 21:29:50
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| [2023-08-06 22:04:09] |
| Sierra_Chart Engineering - Posts: 17195 |
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First we absolutely do not recommend putting Sierra Chart into this folder: C:\Program Files (x86) If you have file access issues we are not going to help with this at all. We see this: Study DLL module not found for: C:\Program Files (x86)\SierraChart\Data\ChangeTradeMenuQuantity.dll | 2023-08-06 14:17:08.028
Probably due to its location. You need to move Sierra Chart out of that folder definitively. Do not run Sierra Chart from that folder. You will have problems. We will not be providing any further help if you are using that folder. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-06 22:04:46
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| [2023-08-06 22:37:45] |
| User807787 - Posts: 41 |
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Ok no problem, closed everything down, moved it to "C:\SierraChart" Opened the study back up, then tried to remote build then local build again. Same issue it seems. Sent a new message log, it appears to be the same however. The file is .cpp file is located "C:\SierraChart\ACS_Source\ChangeTradeMenuQuantity.cpp" The .dll file is located "C:\SierraChart\Data\ChangeTradeMenuQuantity_64.dll" |
| [2023-08-07 02:23:51] |
| Sierra_Chart Engineering - Posts: 17195 |
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After the remote build, do either of these files exist: C:\SierraChart\Data\ChangeTradeMenuQuantity.dll C:\SierraChart\Data\ChangeTradeMenuQuantity_64.dll If so, which ones? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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