Support Board
Date/Time: Wed, 27 Nov 2024 16:45:14 +0000
Market data
View Count: 230
| [2023-08-01 11:31:21] |
| mmiklauz - Posts: 3 |
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Dear Sierra Chart Team, when I look in my account control panel it said "- Notice: The Denali Exchange Data Feed is set to renew at 2023-08-23 UTC.", however when I look at Denali Data Feed Exchanges it says Ending Date 2023-08-31. Which of these dates is correct and until when does my market data free trial last? (of course if I extend the subscription for service pack 11) Thank you, |
 data feed1.PNG / V - Attached On 2023-08-01 11:21:44 UTC - Size: 55.9 KB - 70 views data feed 2.PNG / V - Attached On 2023-08-01 11:21:53 UTC - Size: 51.86 KB - 70 views |
| [2023-08-01 12:30:56] |
| Sierra_Chart Engineering - Posts: 17195 |
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This is not referring to exchange fees which renew according to a calendar month: Notice: The Denali Exchange Data Feed is set to renew at 2023-08-23 UTC.
It is referring to the Denali Exchange Data Feed, which renews with your usage time which will be renewing August 22. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-01 12:31:09
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