Support Board
Date/Time: Wed, 27 Nov 2024 02:34:45 +0000
fx data now useless for intraday trading , are you guys going to fix this ?
View Count: 1061
| [2014-07-09 11:43:44] |
| Tomas21 - Posts: 23 |
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fx data now useless for intraday trading , are you guys going to fix this ?
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| [2014-07-09 12:14:14] |
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This kind of posting is not helpful to us. Please describe the particular problem you have. What may be obvious to you, is not obvious to us. We have looked at the connections we have to FXCM, one of them is having a problem where it is periodically reconnecting due to a loss of data feed. In the last couple of days we are noticing problems on the FXCM side and we do not know where they are happening. They have not acknowledged that there is an issue. But we clearly have seen a couple of issues. What we want you to do is select File >> Disconnect and File >> Connect to Data Feed to switch to a different server of ours. We noticed the problem only on one server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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