Support Board
Date/Time: Wed, 27 Nov 2024 18:40:43 +0000
SC crashing (High GPU) when trying to load 6 months of intraday tick data for MES
View Count: 264
| [2023-07-23 11:53:52] |
| HerculesT41 - Posts: 12 |
|
Hi, I am using SC for close to 3 years and used chart reply in past. I am using SC denali and using SC in trading evaluator mode. I only have 3 cahrts (5/15/60 min) . I changed my 5 min chart "Days to download" to 180 to be able to replay last 6 months on 5 min chart. there are two issues 1) lot of tick data is missing from jan to april 2023 2) SC ALWAYS chrashes withhin 1 min of chartbook load. i can see GPU usage hopping to 100 and then to zero. except for moving averages overlay from 60 min to 5 min, there is no other study in my chartbook. i have otehr chartbooks with 5-20 days of intraday data and they all are working fine. only when i load chart replay chartbook with 180 days, system crashes. any idea how i can fix this issue? |
| [2023-07-24 12:58:47] |
| John - SC Support - Posts: 36331 |
|
For issue 1, follow the instructions at the following link: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For issue 2, we do not know, as this should not occur. The first thing to always do in a situation like this is to update to the latest release to ensure that this is not something that has been already fixed. Follow these instructions to update: Software Download: Fast Update If you still have an issue, then we need to know what kind of replay are you running, and for how many charts? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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