Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 19:36:22 +0000



Intraday stock data not working

View Count: 314

[2023-07-17 15:28:04]
User276793 - Posts: 52
Hi, I am paying for Denali Exchange Data Feed and with Futures i can see the "M" next to the ticker but with stocks I see a "C-D" next to ticker and can not load more than one candle of data unless i use hysteric but will not give me intra day.

Attached a chart image and my chart data settings. It will not let me change "date range" keep going back to today and the "Number of days to load" does not seem to be working.
thanks
imagesettigns 1.PNG / V - Attached On 2023-07-17 15:27:27 UTC - Size: 64.17 KB - 72 views
imagechard tsla.PNG / V - Attached On 2023-07-17 15:27:34 UTC - Size: 56.54 KB - 73 views
[2023-07-17 19:24:08]
Sierra_Chart Engineering - Posts: 17198
You need to update Sierra Chart to the current version for support for US equities data:
Software Download: Fast Update

After that:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

Also refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-07-17 19:24:37

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account