Support Board
Date/Time: Wed, 27 Nov 2024 21:25:14 +0000
Historical Intraday Data Download Failed
View Count: 316
| [2023-07-14 18:19:53] |
| Adam556 - Posts: 1 |
|
I use rithmic data on sierra chart, and since this morning no new historical intraday data has been downloading. My overnight data wont download but if I have my charts open, the data downloads fine. I am still able to trade, but if I close sierra for a few minutes and log back in, those few minutes will not download. And when I contacted rithmic they told me it is a sierra problem. https://www.sierrachart.com/image.php?Image=1689358641317.png |
| [2023-07-14 19:02:37] |
| John - SC Support - Posts: 36349 |
|
All we can do is refer to you to the following: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: