Support Board
Date/Time: Wed, 27 Nov 2024 03:53:08 +0000
"BTCUSD-BITFINEX" symbol decided not to update (again)
View Count: 1451
| [2014-07-07 10:48:14] |
| oyvinds - Posts: 28 |
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"BTCUSD-BITFINEX" in SierraChart decided to stop updating some hours ago. Chart and trades do not update, market depth window still does.
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| [2014-07-07 11:18:35] |
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We have this now working but there is some missing historical Intraday data. We are working on patching that. But will not be done until the end of the day.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-08 09:50:20] |
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We have patched all of the missing data for BTCUSD-BITFINEX and added more historical data. We noticed another interruption today. We think the problem is a combination of issues both on the BITFINEX side and also a problematic HTTP function library we use. We will update the function library tomorrow. So hopefully this problem with the data feed stopping for BITFINEX will be resolved. We expect it will be. There is no reason why this would be an ongoing issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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