Support Board
Date/Time: Wed, 27 Nov 2024 21:51:57 +0000
Message Log Continually Popping Up
View Count: 314
| [2023-07-13 14:56:09] |
| User558380 - Posts: 36 |
|
Hello, I just sent you a copy of my message log via "send for analysis". Yesterday I added Bid and Ask Market Orders to my DOM. These columns look to be functioning fine. However, every 15 seconds the message log window pops up on my screen stating something about a connect event error. Hoping you can assist with my issue. Thanks so much. |
| [2023-07-13 15:55:26] |
| John - SC Support - Posts: 36350 |
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We see the following in your log: HTTPS connection ID:39 to www.rithmic.com:443 for request ID:39 (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-07-13 10:51:35.265 *
You are having a problem connecting to Rithmic. Try using a different server and see if that resolves the issue for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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