Support Board
Date/Time: Wed, 27 Nov 2024 20:36:18 +0000
Binance Symbols Delayed.
View Count: 348
| [2023-07-10 12:08:49] |
| linnasusanto - Posts: 5 |
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Hey I currently have the Denali Data Package 11. I was wondering why the Binance symbols such as BTCPERP are delayed? Thank you.
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| [2023-07-10 12:44:47] |
| Sierra_Chart Engineering - Posts: 17198 |
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How much of a delay do notice and how are you making that determination? Tell us the full exact symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-10 14:42:11] |
| linnasusanto - Posts: 5 |
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Symbol: BTCUSDT_PERP_BINANCE The data is delayed for 30 minutes when compared to 6J which is not delayed. I've attached the screenshots as a reference. |
 BTC delayed.png / V - Attached On 2023-07-10 14:41:00 UTC - Size: 138.26 KB - 72 views 6J Not Delayed.png / V - Attached On 2023-07-10 14:41:35 UTC - Size: 121 KB - 67 views Attachment Deleted. |
| [2023-07-10 16:15:36] |
| John - SC Support - Posts: 36344 |
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We are not seeing any issue with that particular symbol. Check your Session Times and make sure the times you want are covered properly. Also refer to the following: Prices / Data Falling Behind For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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