Support Board
Date/Time: Wed, 27 Nov 2024 22:51:22 +0000
Added three additional studies to my account and now can access chartbook
View Count: 287
| [2023-07-06 11:12:58] |
| User686412 - Posts: 6 |
|
Added additional studies to account SST Free Bundle (sst_FreeBundle.dll v2500);TWFX_FREE (TWFX_FREE dll v2484, TWFX_FREESWS.dll v2484, TWFX_FREE_ZZS.dll v2347) Can not access application correctly after uploading the above an restarting application. Install three of the studies onto a XAUUSD Chart there was a difference in the price levels between different charts within the same chart book for the same instrument. Tried to remove the studies that I added ut the application behaviour did not return to it's normal operation. I have already tried to upload backup file; but this did not resolve the issue. Please advise how I can resolve this issue. Thanks in advance |
| [2023-07-06 14:01:29] |
| John - SC Support - Posts: 36350 |
|
This is not clear for us. First thing is to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode If there is any issue with the chart not being up to date, refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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