Support Board
Date/Time: Wed, 27 Nov 2024 22:34:21 +0000
No data available for download exept YM Futures Date
View Count: 245
| [2023-07-03 07:57:51] |
| User562378 - Posts: 1 |
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Dear Sierra Chart Support team, I am currently trying to install SC, altough i have singed all the agreemets and finished all the installation steps, the market data is not available for download (exept YM). Some of my collegues have finished the same installation steps and have the same settings. Is there still a missing part from my side or is it a problem on the server side? Thank you in advance for help! Kind regards |
| [2023-07-03 08:09:21] |
| Sierra_Chart Engineering - Posts: 17198 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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