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Date/Time: Wed, 27 Nov 2024 23:37:19 +0000



Order rejection due to negative price?

View Count: 295

[2023-06-27 07:24:49]
User146848 - Posts: 121
Greetings,

had the same issue yesterday with CADUSD. (same EURUSD chartbook...just changed the symbol). Whats going on?

Order update (Order reject). Info: Teton CME Order Routing (Order reject). Info: CME (Rejected). Text: Price must be greater than zero 'Order for id: M6EU3 has non-positive price -23.9016'. Text: Attached order. Parent: 10517. Tag: Attached order. Parent: 4494. Text: Attached order. Parent: 4494. Internal Order ID: 4496. Service Order ID: 10519. Symbol: M6EU23_FUT_CME. 2023-06-27 09:14:32.152
[2023-06-27 10:43:44]
Sierra_Chart Engineering - Posts: 17198
This is out of context. We do not know any of the surrounding details.

The first thing is to open a chart directly for that symbol and not use the Trade And Current Quote Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-06-27 10:49:02
[2023-06-27 16:12:03]
User146848 - Posts: 121
Trading the micro as trade only symbol results in a rejected order.
Trading the currency micro as quote symbol works just fine.

Updating the symbol didnt change anything.
[2023-06-27 18:30:14]
Sierra_Chart Engineering - Posts: 17198
Refer to:
Sierra Chart Teton Futures Order Routing: Using Trade Symbol
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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