Support Board
Date/Time: Wed, 27 Nov 2024 00:26:40 +0000
Clear Stuck order
View Count: 1091
| [2014-07-01 14:19:24] |
| markuz - Posts: 90 |
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How do I clear a stuck/phantom order? I am flat, the broker confirmed, but i still see a long order @0.00 |
 Sierra +1.JPG / V - Attached On 2014-07-01 14:18:55 UTC - Size: 612.66 KB - 349 views Attachment Deleted. |
| [2014-07-01 15:51:33] |
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Refer to this help topic about this: https://www.sierrachart.com/index.php?page=doc/helpdetails80.html#IncorrectlyReportedTradePosition Make sure you reconnect to the Data Feed as explained . If you still see this position on the Trade >> Trade Orders and Positions >>Positions tab, then the trading service is not providing correct position data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-01 15:52:31
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