Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 05:51:56 +0000



SierraChartStudies_64.dll Is missing

View Count: 267

[2023-06-04 19:12:44]
kman11 - Posts: 1
I ma trying to figure out how to get these studies back. I have uninstall Sierra charts and re dowloaded and still get the same error
imageScreenshot 2023-06-04 at 12.11.45 PM.png / V - Attached On 2023-06-04 19:12:00 UTC - Size: 18.71 KB - 76 views
Attachment Deleted.
[2023-06-05 08:33:24]
Sierra_Chart Engineering - Posts: 17199
The problem is you are not installing Sierra Chart into the correct location on your computer. You are installing it into a temporary system folder. Do not do that.

We want you to do a new installation of Sierra Chart into this folder:
C:\SierraChart

Do not use any other folder.

Instructions:
Software Download: Installation and Upgrading Instructions

You can then copy existing Chartbooks you have to the new installation:
Transferring Sierra Chart Settings and Data From Existing Installation to New Installation
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-06-05 08:34:07

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account