Support Board
Date/Time: Thu, 28 Nov 2024 05:51:56 +0000
SierraChartStudies_64.dll Is missing
View Count: 267
[2023-06-04 19:12:44] |
kman11 - Posts: 1 |
I ma trying to figure out how to get these studies back. I have uninstall Sierra charts and re dowloaded and still get the same error
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Screenshot 2023-06-04 at 12.11.45 PM.png / V - Attached On 2023-06-04 19:12:00 UTC - Size: 18.71 KB - 76 views Attachment Deleted. |
[2023-06-05 08:33:24] |
Sierra_Chart Engineering - Posts: 17199 |
The problem is you are not installing Sierra Chart into the correct location on your computer. You are installing it into a temporary system folder. Do not do that. We want you to do a new installation of Sierra Chart into this folder: C:\SierraChart Do not use any other folder. Instructions: Software Download: Installation and Upgrading Instructions You can then copy existing Chartbooks you have to the new installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-05 08:34:07
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