Support Board
Date/Time: Thu, 28 Nov 2024 06:31:14 +0000
Why am I getting this message if my account is set to Auto-renew
View Count: 269
| [2023-06-01 03:27:59] |
| User708541 - Posts: 87 |
|
Your Services Balance of ___ USD is too low to renew the Services activated on your account when they expire. With my account set to auto-renew, wouldn't my Sierra Chart service just continue at the 6 month renew cycle without interruption? |
| [2023-06-01 10:53:24] |
| Sierra_Chart Engineering - Posts: 17199 |
|
No because there is no automatic billing to a payment card which occurs.
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