Support Board
Date/Time: Thu, 28 Nov 2024 05:44:41 +0000
Activated new exchange on last day of month
View Count: 304
| [2023-05-31 23:37:00] |
| User861257 - Posts: 12 |
|
Hello Sierra, I just deactivated CME Group data and Activated CME data on May 31. Did I just pay for 6 hours of data for May and will have to pay again for June tomorrow? |
| [2023-06-01 15:27:09] |
| John - SC Support - Posts: 36350 |
|
Unfortunately - yes - if you activated an exchange on the last day of the month, then you have paid the full amount for the month for just that one day (or the remainder of that day). And the exchange fees are not refundable, as these fees go to the exchanges, and they do not give refunds.
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