Support Board
Date/Time: Wed, 27 Nov 2024 22:29:34 +0000
how long
View Count: 424
| [2023-05-31 11:58:13] |
| User144295 - Posts: 70 |
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HI Sierra team, how long does it usually take? thanks. Will this be completed on 1st of June? Thanks. If I knew I would use the card I used before. This is kind of funny. Thanks The transaction with identifier xxxxx for Sierra Chart services is pending. Do not make another payment. The credit will be added to your account when the payment processor completes the payment. |
| [2023-05-31 12:17:52] |
| Sierra_Chart Engineering - Posts: 17198 |
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Done: 2023-05-31 11:53:23 [Services Balance] | Payment. Paid as 57 usd. SYSTEM 57.00 usd
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-05 11:41:25] |
| User144295 - Posts: 70 |
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Hi, please if you can assist again. Picture attached. Thank you
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 20230705 13 40 02.jpg / V - Attached On 2023-07-05 11:41:08 UTC - Size: 132.87 KB - 74 views |
| [2023-07-05 11:44:35] |
| User144295 - Posts: 70 |
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I have already pressed activate without credit. now I am afraid to press this again. can you advise what do to? thanks Picture attached.
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| 20230705 13 43 26.jpg / V - Attached On 2023-07-05 11:44:31 UTC - Size: 415.13 KB - 72 views |
| [2023-07-05 11:54:06] |
| Sierra_Chart Engineering - Posts: 17198 |
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So you want to activate the CME nonprofessional exchange with market depth? We can do that for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-07-05 12:15:53] |
| User144295 - Posts: 70 |
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yes please. the same I had in May and Jun 2023 I just forgot to extend so it was discontinued. Thank you for activation in advance. |
| [2023-07-05 12:39:04] |
| Sierra_Chart Engineering - Posts: 17198 |
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This is now done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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