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Date/Time: Thu, 28 Nov 2024 05:52:53 +0000



2nd PC

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[2023-05-30 23:27:50]
User946492 - Posts: 7
I have installed Sierra on a 2nd PC which I intend changing over to
At login I have entered AC105980 a/c and a password which I had recorded but it comes back as invalid and I cannot read password on 1st PC could you please help
Thanks Graham
[2023-05-31 08:19:17]
Sierra_Chart Engineering - Posts: 17199
We have reset your Sierra Chart charting and trading software password. It has been sent in a separate e-mail to your e-mail address.

If you did not receive it, let us know. Your e-mail provider may have filtered the message and placed it in a junk mail folder.

For complete Login instructions and help with possible Login problems, refer to:
Sierra Chart - Software Login Instructions

If you continue to have a problem logging in, then let us know and provide us with the *exact* error message you see after pressing the Login button.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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