Support Board
Date/Time: Wed, 27 Nov 2024 00:45:50 +0000
Opening an FXCM account through Sierra Chart
View Count: 1444
| [2014-06-28 14:56:42] |
| User25311 - Posts: 32 |
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Hi, I want to open an active trader account with FXCM through Sierra Chart, but the links showed doesn't work. 1-Why? 2-If I'm spanish citizen, I think that I need to do it with FXCM UK, is this correct? Thanks. |
| [2014-06-28 18:33:36] |
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We tested the FXCM UK link and it works: https://secure4.fxcorporate.com/tr/form/step0 1. If it does not work for you, then how would we know why? You should assume that the problem has to do with a connection between your computer and the FXCM server or at the time the FXCM server was down. 2. You should use the FXCM UK link. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-28 18:44:39] |
| User25311 - Posts: 32 |
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Ups, I'm sorry about this, now the link works but not before. I don't know what happened... Thanks por response. |
| [2014-06-30 15:29:03] |
| User25311 - Posts: 32 |
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Hi again. I've opnened an account at FXCM, and I've talked with them before send any funds to confirm that I have the Active Trader Account. But them said to me that I need one document from Sierra Charts to have it. I don't know what I need but he said that you know. Can you give it to me? Thanks (and sorry if my english is poor...) |
| [2014-06-30 16:36:57] |
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There is no document you need from Sierra Chart. We do not know what they are asking for.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-30 18:02:44] |
| User25311 - Posts: 32 |
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They said to me that you must send them a "letter of direction". ¿?
Date Time Of Last Edit: 2014-06-30 18:07:41
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| [2014-06-30 19:21:52] |
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This is not necessary. This is not something that we would provide. There is a misunderstanding.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-30 19:22:18
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