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Date/Time: Thu, 28 Nov 2024 10:58:34 +0000



Historical data logon error

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[2023-05-19 11:06:11]
User840964 - Posts: 46
Hello,

I'm getting the same error (please see the attached image) on a number of symbol that previously worked fine.

They are: AI, WAL, CM, XHB, SH, PSH, BCE, IAU.

That error shows either with or without the suffix "-nqtv".

Please let me know how to fix it, if possible.
imageAI_error_.png / V - Attached On 2023-05-19 11:03:37 UTC - Size: 13.71 KB - 75 views
Attachment Deleted.
[2023-05-19 11:39:10]
Sierra_Chart Engineering - Posts: 17201
You need to update Sierra Chart to the latest version to solve this:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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