Support Board
Date/Time: Thu, 28 Nov 2024 09:43:40 +0000
Connecting Sierra Chart with Ritmic / APEX evaluation account.
View Count: 535
| [2023-05-18 16:21:54] |
| Antonino De Rosa - Posts: 47 |
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Dear SC Support Team, I want to connect my APEX Evaluation account with Rithmic. But if I follow the instructions always appears the service connection error: Connection error message from service: Rithmic Direct - DTC Logon error received from server. Permission denied. It`s possible to use further my CQG Denali with APEX unstead of Ritmic ? Many thanks in advance Nino |
| [2023-05-18 18:13:02] |
| Sierra_Chart Engineering - Posts: 17201 |
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Regarding the permission denied error, refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure You do need to use Rithmic when connecting to apex. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-18 18:21:33] |
| Antonino De Rosa - Posts: 47 |
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Dear SC Engineering Team, since I have canceled the credentials in the fields of historical Data Username and PW it runs and is in function see attached file. What can I do for getting also historical data ? Many thanks in advance |
 SC DTC.PNG / V - Attached On 2023-05-18 18:20:20 UTC - Size: 25.14 KB - 131 views Attachment Deleted. |
| [2023-05-18 18:48:57] |
| Sierra_Chart Engineering - Posts: 17201 |
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Both the historical and real-time data will come from the Denali Data Feed which you would definitely want. For more information, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-18 18:51:33
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