Support Board
Date/Time: Thu, 28 Nov 2024 09:56:45 +0000
Breadth
View Count: 640
[2023-05-15 14:00:36] |
User731023 - Posts: 138 |
Is Denali Breadth off or okay? TOS showing 814 and NYSE 627. Date Time Of Last Edit: 2023-05-15 14:01:12
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[2023-05-15 16:18:36] |
John - SC Support - Posts: 36350 |
What are the actual symbols you are viewing on those charts?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-05-15 16:42:35] |
User731023 - Posts: 138 |
NISS-NASDAQ and NISS-NYSE After disconnecting and connecting a few times NYSE is okay now. NASDAQ still behind others. PS Others have NAS at 1290. |
[2023-05-15 17:24:09] |
Sierra_Chart Engineering - Posts: 17201 |
What we have at this time for NISS-NASDAQ is 977 at 1:22 PM US Eastern time. The market statistics though on our servers are not completely consistent with each other because they are calculated from two different feeds. Most of them coming from our old US equities feed and one coming from our new data feed. We will make them consistent this evening. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-05-16 14:14:52] |
User731023 - Posts: 138 |
NASDAQ breadth still off. JFI 9:14 CST shows 222. Others -1530. |
[2023-05-16 14:54:01] |
Sierra_Chart Engineering - Posts: 17201 |
We have looked into this, and we have no reason to believe, that the NISS-NASDAQ is inaccurate. However, we will ensure, that the official closing price is used as the reference point rather than, the last trade price of the day. This will go into effect in about two days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-05-16 16:41:07] |
User731023 - Posts: 138 |
This one is just an information post. Before yesterday there was no issues. I am not saying there is to be clear. Something may have happen. Yesterday both were off. After restarting several times NYSE went okay. |
[2023-05-16 19:35:37] |
Sierra_Chart Engineering - Posts: 17201 |
The NYSE is a little different in that the official settlement prices are already used as a reference to determine whether a stock is up or down on the day. But not for NASDAQ. We will put that into effect. Allow about 2 to 3 days for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-16 19:36:18
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[2023-05-18 13:39:07] |
User731023 - Posts: 138 |
Okay now. Thank you. |
[2023-05-18 13:41:33] |
Sierra_Chart Engineering - Posts: 17201 |
Yes we identified the problem and resolved it this morning.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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