Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 10:56:36 +0000



Using multiple sim accounts

View Count: 453

[2023-05-15 12:00:56]
User879924 - Posts: 50
Hi SC,

I am testing a new strategy in which I am using 2 sim accounts. I sim account is for long only trades and the second sim only account is for short trades. the problem I have is that I will only get fills when I have selected either sim 1 or 2. In other words I cannot trade both of these accounts at the same time using limit orders for taking profit etc as I will only get fills for the sim account that is currently selected. Is there a way around this?

In an unrelated question I am having problems getting my number bars to display on a chart of stocks from the NASDAQ total feed. It displays no problems when I select the ES futures but when I select the stocks I get nothing but a blank chart.

Thanks for your help
[2023-05-15 12:50:20]
Sierra_Chart Engineering - Posts: 17201
You need to use 2 separate charts. One for each simulated trading account.

Regarding the other question:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

Or, in the case of a Continuous Futures Contract chart, follow these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-15 12:50:32
[2023-05-15 14:35:30]
User879924 - Posts: 50
Thank you,

I have sent the message log for analysis
[2023-05-15 22:12:54]
Sierra_Chart Engineering - Posts: 17201
The problem has to do with your operating system. These are the errors:

Socket (4) | Error setting receive buffer size to 10485760. Windows error code 10022: Invalid argument. | 2023-05-15 09:33:40.634 *
Socket (4) | Error setting receive buffer size to 16777216. Windows error code 10022: Invalid argument. | 2023-05-15 09:33:45.088 *
We really do not know how to help with them.

There should not be any problems setting the receive buffer size.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-15 22:13:12

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account