Support Board
Date/Time: Thu, 21 Nov 2024 12:52:59 +0000
[Sticky] [Locked] - Delayed *Streaming* US Equities Consolidated Tape Available to All Users
View Count: 5530
[2023-05-11 17:18:00] |
Sierra_Chart Engineering - Posts: 17133 |
Delayed streaming data is now available for the US Equities Consolidated Tape data feed. You just simply need to update Sierra Chart to the current version: Software Download: Fast Update This is supported in version 2502 and higher. Either of these symbol formats can be used: AAPL AAPL-USCT You can access this data when the Global Settings >> Data/Trade Service Settings >> Current Selected Service in Sierra Chart is set to SC Data-All Services or any of the Trading services. It is important to understand the behavior of the Delayed data feed as explained here: Delayed Exchange Data Feed: Explanation of Behavior Delayed Data Feed There will be cases where you will not see any updates for 15 minutes when Sierra Chart subscribes to a symbol on the delayed feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-12 09:34:00
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[2023-07-31 09:54:02] |
User938457 - Posts: 1 |
HELLE DEAR I HAVE A LITTLE PROBLEM ABOUT I USE ANALAYZ FROM SERRIA CHARTS. G7FX FUUL DECK AND TRADE IN FOREX PLATFORM, META4 TILL LAST WEEK WEDNESDAY PRICE OF GOLD was COMPLETELY THE SAME WITH FOREX BUT FROM FRIDAY HAVE 40$ DIFFERENCE BETWEEN GOLD IN FOREX and Serria chart how can I solve this problem and fixed prices like each other so I can use my analysis better? |
[2023-08-01 15:26:50] |
Sierra_Chart Engineering - Posts: 17133 |
Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-10-21 11:47:06] |
User632310 - Posts: 3 |
hi i got package 5 subscriptions but it showing delay data on my charts, can you please check and let me know
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[2023-10-21 15:50:32] |
Sierra_Chart Engineering - Posts: 17133 |
With the Service Package you have, for data from exchanges which charge a fee for data, you will see delayed data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-11-10 17:31:03] |
User137942 - Posts: 10 |
The volumes on the delayed data for US equities are wrong? How can i change that?
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[2023-11-11 01:31:20] |
Sierra_Chart Engineering - Posts: 17133 |
The volumes are correct. It is not possible for there to be a problem with this with delayed data. What is the symbol you are looking at? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-11-13 15:31:05] |
Breakout - Posts: 1 |
Hi, I am trade tsla & qqq, without trading account, Which data i should subscribed to avoid delay data |
[2023-11-13 21:20:49] |
Sierra_Chart Engineering - Posts: 17133 |
You need to use US Equities Consolidated Tape. Complete details: Denali Exchange Data Feed: US Equities Consolidated Tape Data Feed Notes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-13 21:20:56
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[2023-12-08 07:55:56] |
kevin Musango - Posts: 5 |
Hello, I have been trying to change my service package to integrated advanced 46 usd. When i try to change it continues saying disabled. I have tried to pay and still no luck. Please help me |
[2023-12-08 15:00:24] |
Sierra_Chart Engineering - Posts: 17133 |
We have temporarily activated your account and set it to Service Package 11. We see you are using Stripe automatic payments which do not immediately go through. If there is no automatic payment in two days, let us know. You can also manually make a payment here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit&Amount=46 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-02-11 18:54:42] |
Radu Sirbu - Posts: 40 |
Hi, I try to load some charts for a few stocks, but I see the tickers name are different than the pattern you mentioned in your initial message. For example, on my end Tesla is shown with the ticker Tesla-NQTV, and not Tesla-USCT. Is there a difference between the 2? For the moment, I don't want to trade stocks, I just want to see how the charts look like, even if it is delayed data. Another question would be regarding the delta values (bid volume-ask volume). Are they accurate? I use Service Package 11 and the Current Selected Service is "Teton CME Order Routing [trading]". |
[2024-02-11 23:35:21] |
Sierra_Chart Engineering - Posts: 17133 |
For the Tesla stock use this symbol: TSLA For NASDAQ TotalView use: TSLA-NQTV This is very precise with NASDAQ TotalView, and reasonably accurate for the consolidated tape: Another question would be regarding the delta values (bid volume-ask volume). Are they accurate?
Both NASDAQ TotalView and the US consolidated tape can be accessed when using Teton order routing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-11 23:35:28
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