Support Board
Date/Time: Thu, 28 Nov 2024 12:43:30 +0000
Time and sales - attach/ detach window in version 2487 64-bit
View Count: 312
| [2023-05-11 12:36:04] |
| cc247 - Posts: 7 |
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Hi, Attach and detach window in version 2487 doesnt work properly and stays always in attached-mode. Move around the widow also doenst work properly. Best, Richard |
| [2023-05-11 12:45:21] |
| Sierra_Chart Engineering - Posts: 17201 |
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This is definitely not true. The Time and Sales window works properly in this version and the current version. We just tested it. The issue you are experiencing has to do with the operating system. It is a Windows operating system issue in your case. We cannot provide further help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-11 12:50:53] |
| cc247 - Posts: 7 |
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lol. ok, which version of windows do you support sierra chart on?
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| [2023-05-11 13:04:58] |
| cc247 - Posts: 7 |
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Excuse. Found it. When is Windows 11 64bit planned on the roadmap?
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| [2023-05-11 14:04:27] |
| Sierra_Chart Engineering - Posts: 17201 |
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Sierra Chart works on all version of Windows. We tested attaching and detaching a Time and Sales window and moving it around on Windows 11 and did not see any issue. We do not know what specifically the problem is in your case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-11 18:27:18] |
| cc247 - Posts: 7 |
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I attached a screenshot. When I attach the window of time and sales, I can not detach it. Can not move it around. I can not close it, since I dont have the close 'X' at the top. Too bad you cant replicate the issue. I only have it with sierra chart with this particular window. Best, Richard |
 time-sales-attached.png / V - Attached On 2023-05-11 18:23:25 UTC - Size: 38.14 KB - 78 views |
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