Support Board
Date/Time: Thu, 28 Nov 2024 12:38:02 +0000
Previous day data missing on Daily Charts
View Count: 419
| [2023-05-09 06:13:20] |
| Marmany - Posts: 307 |
|
On start up, the previous day's data is missing on Daily Charts, e.g. 8th May missing today, 9th May and days prior to 8th appear correctly. Disconnecting / re-connecting then manually re-loading chart brings up all data. Had same issue yesterday. Intraday Charts all load correctly at initial start up. Please advise |
| [2023-05-09 08:46:27] |
| Sierra_Chart Engineering - Posts: 17201 |
|
If there is missing data use this command: Edit Menu: Edit >> Download Data For All Historical Charts There may have been a failure to download data when you started for an unknown reason. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-10 09:57:26] |
| Marmany - Posts: 307 |
|
Same issue occured today. Daily Charts missing data for 9th May. Using the command "Edit Menu: Edit >> Download Data For All Historical Charts" on base instance and each of my 4 subinstances brings in the missing data. However this was not necessary previously. Not certain when the issue first arose as not currently trading every day. It may go back to when I last updated on 1st May to v2497. Please advise. |
| [2023-05-10 10:10:52] |
| Sierra_Chart Engineering - Posts: 17201 |
|
The data may not have been available at the time that you started Sierra Chart. Give us one symbol this happens with and when Sierra Chart was started.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-10 10:36:48] |
| Marmany - Posts: 307 |
|
Occurs on all 29 symbols I track 2 examples are ESM23_FUT_CME and FESXM23-EUREX, start up at 10:00 BST i.e. 5:00AM US Eastern.
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| [2023-05-10 11:27:51] |
| Sierra_Chart Engineering - Posts: 17201 |
|
When you start Sierra Chart, and you have the issue provide us the Message Log and tell us one of the symbols which did not receive the prior days data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-11 06:38:43] |
| Marmany - Posts: 307 |
|
Symbol ESM23_FUT_CME shows missing data for 10th May on a Daily Chart in Sub Instance 3 Message log for Sub Instance 3 attached. I have opened a fresh Daily Chart for this symbol on the Base Instance and that shows all data correctly. Have sent the Base Instance Message Log directly to you in case it is needed. HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-05-11 07:06:42.226 Reading Internal Order ID file. | 2023-05-11 07:06:52.862 Reading Trade Orders file. | 2023-05-11 07:06:53.116 Reading Trade Positions file. | 2023-05-11 07:06:53.117 Reading Trade Account Data files. | 2023-05-11 07:06:53.117 UDPListener (1624). Port 22903 | Error binding to UDP port: 22903. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. | 2023-05-11 07:06:53.164 Software version: 2497 64-bit | 2023-05-11 07:06:53.164 Primary Thread ID: 2844 | 2023-05-11 07:06:53.164 Usage end date: 2023-10-14 | 2023-05-11 07:06:53.164 Enabled for: Advanced Features 2. | 2023-05-11 07:06:53.164 Enabled for: Sierra Chart Historical Data Service. | 2023-05-11 07:06:53.164 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-05-11 07:06:53.164 Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-11 07:06:53.164 Enabled for exchange2: CME (Trading Account Required) | 2023-05-11 07:06:53.164 Enabled for exchange2: CBOT (Trading Account Required) | 2023-05-11 07:06:53.164 Enabled for exchange2: COMEX (Trading Account Required) | 2023-05-11 07:06:53.164 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-05-11 07:06:53.164 Enabled for exchange2: EUREX EOBI | 2023-05-11 07:06:53.164 Enabled for exchange2: fairx_exchange.data | 2023-05-11 07:06:53.164 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-11 07:06:53.164 Current selected Data/Trading service: DTC - Sub Instance | 2023-05-11 07:06:53.164 Custom symbol settings values: enabled | 2023-05-11 07:06:53.164 Chart Update Interval: 100 | 2023-05-11 07:06:53.164 Intraday Data Storage Time Unit: 0 | 2023-05-11 07:06:53.164 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2023-05-11 07:06:53.164 2023-05-11 06:06:53 Local computer time in UTC | 2023-05-11 07:06:53.164 2023-05-11 07:06:53 Local computer time in SC Time Zone | 2023-05-11 07:06:53.164 2023-05-11 06:06:37 Server time in UTC | 2023-05-11 07:06:53.164 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-05-11 07:06:53.164 Program path: E:\SierraChart\SierraChartInstance_3\ | 2023-05-11 07:06:53.164 Data Files path: E:\SierraChart\SierraChartInstance_3\Data\ | 2023-05-11 07:06:53.164 OS Version Number: 10.0 | 2023-05-11 07:06:53.164 Locale Setting: C | 2023-05-11 07:06:53.164 DLLs: ABDelta_64.dll, AccountTotals_64.dll, AdvDecBGCols_64.dll, BarTimer_64.dll, Chop15min_64.dll, DailyTransmitter_64.dll, DojiDetector_64.dll, FibDraw_64.dll, halftrend_64.dll, InitialBalance_64.dll, LastBarDir_64.dll, MarketStructure_64.dll, MGTrader_64.dll, NewSwingHighandSwingLow_64.dll, NumbersRatios_64.dll, OverviewReceiver_64.dll, OverviewTransmitter_64.dll, PandLFeeder_64.dll, Rvol_64.dll, ScalperTimer_64.dll, ScalperTotals_64.dll, Scalper_64.dll, T1LastBarDir_64.dll, TraderReceiver_64.dll, Trender_64.dll | 2023-05-11 07:06:53.166 Allowed protected custom studies: | 2023-05-11 07:06:53.166 Crash reporter started: true | 2023-05-11 07:06:53.166 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-05-11 07:06:53.191 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-05-11 07:06:53.191 Received 5 login tokens. | 2023-05-11 07:06:53.356 Files to Open on Startup | Opening file: Trader3.cht | 2023-05-11 07:06:57.424 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\BarTimer.dll (BarTimer_64.dll). Handle: 66000000 | 2023-05-11 07:06:57.464 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\PandLFeeder.dll (PandLFeeder_64.dll). Handle: 5df0000 | 2023-05-11 07:06:57.486 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\TraderReceiver.dll (TraderReceiver_64.dll). Handle: 5ee0000 | 2023-05-11 07:06:57.506 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\MarketStructure.dll (MarketStructure_64.dll). Handle: 5fd0000 | 2023-05-11 07:06:57.531 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\MGTrader.dll (MGTrader_64.dll). Handle: 7090000 | 2023-05-11 07:06:57.557 ESM23_FUT_CME 1200 Trades #1 | Reloading chart. | 2023-05-11 07:06:58.276 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\DailyTransmitter.dll (DailyTransmitter_64.dll). Handle: 77f0000 | 2023-05-11 07:06:58.328 ESM23_FUT_CME Daily #2 | Reloading chart. | 2023-05-11 07:06:58.407 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\ABDelta.dll (ABDelta_64.dll). Handle: 78e0000 | 2023-05-11 07:06:58.442 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\NumbersRatios.dll (NumbersRatios_64.dll). Handle: 7d20000 | 2023-05-11 07:06:58.475 ESM23_FUT_CME 1200 Trades #3 | Reloading chart. | 2023-05-11 07:06:58.532 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\Rvol.dll (Rvol_64.dll). Handle: 8450000 | 2023-05-11 07:06:58.571 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\LastBarDir.dll (LastBarDir_64.dll). Handle: 8540000 | 2023-05-11 07:06:58.607 ESM23_FUT_CME [CV] 15 Min #4 | Reloading chart. | 2023-05-11 07:06:58.693 ESM23_FUT_CME [CV] 15 Min #4 | Performing continuous chart historical Daily data download for symbol ESM23_FUT_CME starting at last date in file. | 2023-05-11 07:06:58.695 No historical data client is currently set to download historical Daily data for ESM23_FUT_CME. | 2023-05-11 07:06:58.695 Using symbol data fast lookup vector | 2023-05-11 07:06:58.740 ESM23_FUT_CME 1200 Trades #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-05-11 07:06:59.016 ESM23_FUT_CME 1200 Trades #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-05-11 07:06:59.491 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-05-11 07:07:00.757 DTC Client socket (1) | Creating socket. | 2023-05-11 07:07:00.759 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-05-11 07:07:00.759 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-05-11 07:07:00.759 DTC - Sub Instance | Network connection to server complete. | 2023-05-11 07:07:00.761 DTC - Sub Instance | Starting socket receive thread. | 2023-05-11 07:07:00.761 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-05-11 07:07:00.761 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-05-11 07:07:00.796 DTC - Sub Instance | Sending logon request message. | 2023-05-11 07:07:00.796 DTC - Sub Instance | Received logon response. | 2023-05-11 07:07:00.816 DTC - Sub Instance | Server Name: SC DTC Server. Build=45800. | 2023-05-11 07:07:00.816 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-05-11 07:07:00.816 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading. | 2023-05-11 07:07:00.816 DTC - Sub Instance | Trading is supported. | 2023-05-11 07:07:00.816 DTC - Sub Instance | Order cancel and replace is supported. | 2023-05-11 07:07:00.816 DTC - Sub Instance | OCO Orders supported. | 2023-05-11 07:07:00.816 DTC - Sub Instance | Bracket Orders supported. | 2023-05-11 07:07:00.816 DTC - Sub Instance | Connected to server complete. | 2023-05-11 07:07:00.816 Triggering next historical data download in queue. | 2023-05-11 07:07:00.816 Triggering next historical data download in queue. | 2023-05-11 07:07:00.816 Triggering next historical data download in queue. | 2023-05-11 07:07:00.816 Triggering next historical data download in queue. | 2023-05-11 07:07:00.816 No download requests in the queue to start downloads for. | 2023-05-11 07:07:00.823 No download requests in the queue to start downloads for. | 2023-05-11 07:07:00.823 No download requests in the queue to start downloads for. | 2023-05-11 07:07:00.824 No download requests in the queue to start downloads for. | 2023-05-11 07:07:00.824 Using symbol data fast lookup vector | 2023-05-11 07:07:00.851 DTC - Sub Instance | Starting real-time market data updates for: ESM23_FUT_CME. ID: 1 | 2023-05-11 07:07:00.851 DTC - Sub Instance | Requesting security definition data for: ESM23_FUT_CME. ID: 1 | 2023-05-11 07:07:00.851 DTC - Sub Instance | Received security definition for symbol ESM23_FUT_CME | 2023-05-11 07:07:00.855 Starting DelayedDownloadMonitoringTimer | 2023-05-11 07:07:00.892 Starting HDTimeoutTimer | 2023-05-11 07:07:00.892 Added historical Intraday data request for ESM23_FUT_CME to the queue. | 2023-05-11 07:07:00.892 Intraday data recording state for symbol ESM23_FUT_CME is set to download 'Pending'. | 2023-05-11 07:07:00.892 Triggering next historical data download in queue. | 2023-05-11 07:07:00.892 Delaying start of download for ESM23_FUT_CME. | 2023-05-11 07:07:00.901 DTC - Sub Instance | Starting real-time market data updates for: 6AM23_FUT_CME. ID: 2 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Requesting security definition data for: 6AM23_FUT_CME. ID: 2 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Starting real-time market data updates for: 6BM23_FUT_CME. ID: 3 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Requesting security definition data for: 6BM23_FUT_CME. ID: 3 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Starting real-time market data updates for: 6CM23_FUT_CME. ID: 4 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Requesting security definition data for: 6CM23_FUT_CME. ID: 4 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Starting real-time market data updates for: 6EM23_FUT_CME. ID: 5 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Requesting security definition data for: 6EM23_FUT_CME. ID: 5 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Starting real-time market data updates for: 6JM23_FUT_CME. ID: 6 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Requesting security definition data for: 6JM23_FUT_CME. ID: 6 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Starting real-time market data updates for: 6MM23_FUT_CME. ID: 7 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Requesting security definition data for: 6MM23_FUT_CME. ID: 7 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Starting real-time market data updates for: 6SM23_FUT_CME. ID: 8 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Requesting security definition data for: 6SM23_FUT_CME. ID: 8 | 2023-05-11 07:07:01.153 DTC - Sub Instance | Starting real-time market data updates for: CLM23_FUT_CME. ID: 9 | 2023-05-11 07:07:01.154 DTC - Sub Instance | Requesting security definition data for: CLM23_FUT_CME. ID: 9 | 2023-05-11 07:07:01.154 DTC - Sub Instance | Starting real-time market data updates for: EMDM23_FUT_CME. ID: 10 | 2023-05-11 07:07:01.154 DTC - Sub Instance | Requesting security definition data for: EMDM23_FUT_CME. ID: 10 | 2023-05-11 07:07:01.154 DTC - Sub Instance | Starting real-time market data updates for: FDAXM23-EUREX. ID: 11 Service code: eurex | 2023-05-11 07:07:01.154 DTC - Sub Instance | Requesting security definition data for: FDAXM23-EUREX. ID: 11 | 2023-05-11 07:07:01.154 DTC - Sub Instance | Starting real-time market data updates for: FESXM23-EUREX. ID: 12 Service code: eurex | 2023-05-11 07:07:01.154 DTC - Sub Instance | Requesting security definition data for: FESXM23-EUREX. ID: 12 | 2023-05-11 07:07:01.154 DTC - Sub Instance | Starting real-time market data updates for: FGBLM23-EUREX. ID: 13 Service code: eurex | 2023-05-11 07:07:01.155 DTC - Sub Instance | Requesting security definition data for: FGBLM23-EUREX. ID: 13 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Starting real-time market data updates for: FGBMM23-EUREX. ID: 14 Service code: eurex | 2023-05-11 07:07:01.155 DTC - Sub Instance | Requesting security definition data for: FGBMM23-EUREX. ID: 14 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Starting real-time market data updates for: FGBSM23-EUREX. ID: 15 Service code: eurex | 2023-05-11 07:07:01.155 DTC - Sub Instance | Requesting security definition data for: FGBSM23-EUREX. ID: 15 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Starting real-time market data updates for: GCM23_FUT_CME. ID: 16 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Requesting security definition data for: GCM23_FUT_CME. ID: 16 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Starting real-time market data updates for: HEM23_FUT_CME. ID: 17 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Requesting security definition data for: HEM23_FUT_CME. ID: 17 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Starting real-time market data updates for: HGN23_FUT_CME. ID: 18 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Requesting security definition data for: HGN23_FUT_CME. ID: 18 | 2023-05-11 07:07:01.155 DTC - Sub Instance | Starting real-time market data updates for: HOM23_FUT_CME. ID: 19 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: HOM23_FUT_CME. ID: 19 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: LEM23_FUT_CME. ID: 20 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: LEM23_FUT_CME. ID: 20 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: NGM23_FUT_CME. ID: 21 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: NGM23_FUT_CME. ID: 21 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: NQM23_FUT_CME. ID: 22 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: NQM23_FUT_CME. ID: 22 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: RBM23_FUT_CME. ID: 23 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: RBM23_FUT_CME. ID: 23 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: RTYM23_FUT_CME. ID: 24 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: RTYM23_FUT_CME. ID: 24 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: SIN23_FUT_CME. ID: 25 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: SIN23_FUT_CME. ID: 25 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: YMM23_FUT_CME. ID: 26 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Requesting security definition data for: YMM23_FUT_CME. ID: 26 | 2023-05-11 07:07:01.156 DTC - Sub Instance | Starting real-time market data updates for: ZBM23_FUT_CME. ID: 27 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Requesting security definition data for: ZBM23_FUT_CME. ID: 27 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Starting real-time market data updates for: ZCN23_FUT_CME. ID: 28 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Requesting security definition data for: ZCN23_FUT_CME. ID: 28 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Starting real-time market data updates for: ZFM23_FUT_CME. ID: 29 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Requesting security definition data for: ZFM23_FUT_CME. ID: 29 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Starting real-time market data updates for: ZNM23_FUT_CME. ID: 30 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Requesting security definition data for: ZNM23_FUT_CME. ID: 30 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Starting real-time market data updates for: ZSN23_FUT_CME. ID: 31 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Requesting security definition data for: ZSN23_FUT_CME. ID: 31 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Starting real-time market data updates for: ZTM23_FUT_CME. ID: 32 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Requesting security definition data for: ZTM23_FUT_CME. ID: 32 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Starting real-time market data updates for: ZWN23_FUT_CME. ID: 33 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Requesting security definition data for: ZWN23_FUT_CME. ID: 33 | 2023-05-11 07:07:01.157 DTC - Sub Instance | Received security definition for symbol 6AM23_FUT_CME | 2023-05-11 07:07:01.163 DTC - Sub Instance | Received security definition for symbol 6BM23_FUT_CME | 2023-05-11 07:07:01.163 DTC - Sub Instance | Received security definition for symbol 6CM23_FUT_CME | 2023-05-11 07:07:01.163 DTC - Sub Instance | Received security definition for symbol 6EM23_FUT_CME | 2023-05-11 07:07:01.163 DTC - Sub Instance | Received security definition for symbol 6JM23_FUT_CME | 2023-05-11 07:07:01.163 DTC - Sub Instance | Received security definition for symbol 6MM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol 6SM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol CLM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol EMDM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol FDAXM23-EUREX | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol FESXM23-EUREX | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol FGBLM23-EUREX | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol FGBMM23-EUREX | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol FGBSM23-EUREX | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol GCM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol HEM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol HGN23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol HOM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol LEM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol NGM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol NQM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol RBM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol RTYM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol SIN23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol YMM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol ZBM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol ZCN23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol ZFM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol ZNM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol ZSN23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol ZTM23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Received security definition for symbol ZWN23_FUT_CME | 2023-05-11 07:07:01.164 DTC - Sub Instance | Clearing market depth for YMM23_FUT_CME | 2023-05-11 07:07:02.679 DTC - Sub Instance | Clearing market depth for NQM23_FUT_CME | 2023-05-11 07:07:05.737 Requesting market depth updates for: ESM23_FUT_CME if supported. | 2023-05-11 07:07:05.800 DTC - Sub Instance | Clearing market depth for ESM23_FUT_CME | 2023-05-11 07:07:05.801 DTC - Sub Instance | Clearing market depth for ESM23_FUT_CME | 2023-05-11 07:07:05.801 HD Request # 1 | Downloading Intraday chart data for ESM23_FUT_CME to the file ESM23_FUT_CME.scid. Service: cme | 2023-05-11 07:07:05.883 HD Request # 1 | Download start date-time: 2023-05-10 20:26:47.000000. File last date-time: 2023-05-10 20:26:47.534007 | 2023-05-11 07:07:05.883 HD Request # 1 | Using server: ds26.sierracharts.com port 10149 | 2023-05-11 07:07:05.883 Socket (2) | Creating socket. | 2023-05-11 07:07:05.884 Socket (2) | New receive buffer size: 5242880 | 2023-05-11 07:07:05.884 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-05-11 07:07:05.884 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-05-11 07:07:06.122 HD Request # 1 | Sending historical data logon request message. | 2023-05-11 07:07:06.122 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-05-10 20:26:47. Record interval: 0. Symbol: ESM23 | 2023-05-11 07:07:06.773 HD Request # 1 | Decompressing data. | 2023-05-11 07:07:06.887 HD Request # 1 | Receiving Intraday data for ESM23_FUT_CME starting at 2023-05-10 20:26:47.012000 | 2023-05-11 07:07:07.011 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-05-10 20:26:47.588000. | 2023-05-11 07:07:07.469 Socket (2) | CloseSocket call. | 2023-05-11 07:07:07.836 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-05-11 07:07:07.836 Historical data download thread signaled to stop. | 2023-05-11 07:07:07.840 HD Request # 1 | Received 147209 Intraday data records from 2023-05-10 20:26:47.012000 to 2023-05-11 07:07:02.505001 (10.7 hours. Delay: 5.3 seconds) and wrote 147151 records for ESM23_FUT_CME | 2023-05-11 07:07:07.840 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-05-11 06:07:02.505001 | 2023-05-11 07:07:07.848 Added 4 Time and Sales records to Intraday data file for ESM23_FUT_CME after download. | 2023-05-11 07:07:07.848 HD Request # 1 | Completion time: 2s. | 2023-05-11 07:07:07.848 HD Request # 1 | Intraday data download complete for ESM23_FUT_CME. Unique request ID: 1 | 2023-05-11 07:07:07.848 Removing historical data download ID 1. | 2023-05-11 07:07:07.848 Real-time Intraday chart data file updates started for ESM23_FUT_CME | 2023-05-11 07:07:07.848 Intraday chart data file opened for ESM23_FUT_CME | 2023-05-11 07:07:07.848 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-05-11 07:07:07.848 Triggering next historical data download in queue. | 2023-05-11 07:07:07.848 No download requests in the queue to start downloads for. | 2023-05-11 07:07:07.848 Socket (2) | Socket gracefully closed by remote side. | 2023-05-11 07:07:07.949 Socket (2) | Closed. | 2023-05-11 07:07:07.949 Chart #4 has tagged chart #1 for full recalculation. Chartbook: Trader3.cht | 2023-05-11 07:07:07.993 ESM23_FUT_CME 1200 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: Trader3.cht | 2023-05-11 07:07:08.016 Opened cached Intraday file: E:\SierraChart\SierraChartInstance_3\Data\ESM23_FUT_CME.scid. Thread ID: 8792 | 2023-05-11 07:07:23.433 |
| [2023-05-11 07:46:42] |
| Sierra_Chart Engineering - Posts: 17201 |
|
We understand the reason for the problem. We will work on a solution. We did not know this was a sub instance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-11 07:46:49
|
| [2023-05-11 09:59:50] |
| Sierra_Chart Engineering - Posts: 17201 |
|
Update Sierra Chart to version 2502. Instructions: Software Download: Fast Update This should resolve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-12 05:57:44] |
| Marmany - Posts: 307 |
|
Updated to 2502. Unfortunately the issue persists. Message log for Sub Instance 3, set to ESM23_FUT_CME with daily bar data missing for 11th May, is attached. Please investigate further. HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-05-12 06:34:04.621 Reading Internal Order ID file. | 2023-05-12 06:34:14.542 Reading Trade Orders file. | 2023-05-12 06:34:14.805 Reading Trade Positions file. | 2023-05-12 06:34:14.806 Reading Trade Account Data files. | 2023-05-12 06:34:14.810 UDPListener (1660). Port 22903 | Error binding to UDP port: 22903. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. | 2023-05-12 06:34:14.854 Software version: 2502 64-bit | 2023-05-12 06:34:14.854 Primary Thread ID: 11016 | 2023-05-12 06:34:14.854 Usage end date: 2023-10-14 | 2023-05-12 06:34:14.854 Enabled for: Advanced Features 2. | 2023-05-12 06:34:14.854 Enabled for: Sierra Chart Historical Data Service. | 2023-05-12 06:34:14.854 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-05-12 06:34:14.854 Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-12 06:34:14.854 Enabled for exchange2: CME (Trading Account Required) | 2023-05-12 06:34:14.854 Enabled for exchange2: CBOT (Trading Account Required) | 2023-05-12 06:34:14.854 Enabled for exchange2: COMEX (Trading Account Required) | 2023-05-12 06:34:14.854 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-05-12 06:34:14.854 Enabled for exchange2: EUREX EOBI | 2023-05-12 06:34:14.854 Enabled for exchange2: fairx_exchange.data | 2023-05-12 06:34:14.854 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-12 06:34:14.854 Current selected Data/Trading service: DTC - Sub Instance | 2023-05-12 06:34:14.854 Custom symbol settings values: enabled | 2023-05-12 06:34:14.854 Chart Update Interval: 100 | 2023-05-12 06:34:14.854 Intraday Data Storage Time Unit: 0 | 2023-05-12 06:34:14.854 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2023-05-12 06:34:14.854 2023-05-12 05:34:14 Local computer time in UTC | 2023-05-12 06:34:14.854 2023-05-12 06:34:14 Local computer time in SC Time Zone | 2023-05-12 06:34:14.854 2023-05-12 05:33:59 Server time in UTC | 2023-05-12 06:34:14.854 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-05-12 06:34:14.854 Program path: E:\SierraChart\SierraChartInstance_3\ | 2023-05-12 06:34:14.854 Data Files path: E:\SierraChart\SierraChartInstance_3\Data\ | 2023-05-12 06:34:14.854 OS Version Number: 10.0 | 2023-05-12 06:34:14.854 Locale Setting: C | 2023-05-12 06:34:14.854 DLLs: ABDelta_64.dll, AccountTotals_64.dll, AdvDecBGCols_64.dll, BarTimer_64.dll, Chop15min_64.dll, DailyTransmitter_64.dll, DojiDetector_64.dll, FibDraw_64.dll, halftrend_64.dll, InitialBalance_64.dll, LastBarDir_64.dll, MarketStructure_64.dll, MGTrader_64.dll, NewSwingHighandSwingLow_64.dll, NumbersRatios_64.dll, OverviewReceiver_64.dll, OverviewTransmitter_64.dll, PandLFeeder_64.dll, Rvol_64.dll, ScalperTimer_64.dll, ScalperTotals_64.dll, Scalper_64.dll, T1LastBarDir_64.dll, TraderReceiver_64.dll, Trender_64.dll | 2023-05-12 06:34:14.855 Allowed protected custom studies: | 2023-05-12 06:34:14.855 Crash reporter started: true | 2023-05-12 06:34:14.855 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-05-12 06:34:14.869 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-05-12 06:34:14.869 Received 5 login tokens. | 2023-05-12 06:34:15.030 Files to Open on Startup | Opening file: Trader3.cht | 2023-05-12 06:34:19.112 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\BarTimer.dll (BarTimer_64.dll). Handle: 66000000 | 2023-05-12 06:34:19.146 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\PandLFeeder.dll (PandLFeeder_64.dll). Handle: 5910000 | 2023-05-12 06:34:19.172 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\TraderReceiver.dll (TraderReceiver_64.dll). Handle: 5a00000 | 2023-05-12 06:34:19.194 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\MarketStructure.dll (MarketStructure_64.dll). Handle: 6b70000 | 2023-05-12 06:34:19.215 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\MGTrader.dll (MGTrader_64.dll). Handle: 6c60000 | 2023-05-12 06:34:19.237 ESM23_FUT_CME 1500 Trades #1 | Reloading chart. | 2023-05-12 06:34:19.900 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\DailyTransmitter.dll (DailyTransmitter_64.dll). Handle: 73a0000 | 2023-05-12 06:34:19.944 ESM23_FUT_CME Daily #2 | Reloading chart. | 2023-05-12 06:34:20.071 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\ABDelta.dll (ABDelta_64.dll). Handle: 7490000 | 2023-05-12 06:34:20.117 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\NumbersRatios.dll (NumbersRatios_64.dll). Handle: 78e0000 | 2023-05-12 06:34:20.151 ESM23_FUT_CME 1500 Trades #3 | Reloading chart. | 2023-05-12 06:34:20.216 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\Rvol.dll (Rvol_64.dll). Handle: 8000000 | 2023-05-12 06:34:20.258 Loading DLL: E:\SierraChart\SierraChartInstance_3\Data\LastBarDir.dll (LastBarDir_64.dll). Handle: 80f0000 | 2023-05-12 06:34:20.292 ESM23_FUT_CME [CV] 15 Min #4 | Reloading chart. | 2023-05-12 06:34:20.352 ESM23_FUT_CME [CV] 15 Min #4 | Performing continuous chart historical Daily data download for symbol ESM23_FUT_CME starting at last date in file. | 2023-05-12 06:34:20.353 No historical data client is currently set to download historical Daily data for ESM23_FUT_CME. | 2023-05-12 06:34:20.353 Using symbol data fast lookup vector | 2023-05-12 06:34:20.395 ESM23_FUT_CME 1500 Trades #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-05-12 06:34:20.600 ESM23_FUT_CME 1500 Trades #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-05-12 06:34:20.658 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-05-12 06:34:22.385 DTC Client socket (1) | Creating socket. | 2023-05-12 06:34:22.385 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-05-12 06:34:22.385 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-05-12 06:34:22.385 DTC - Sub Instance | Network connection to server complete. | 2023-05-12 06:34:22.388 DTC - Sub Instance | Starting socket receive thread. | 2023-05-12 06:34:22.388 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-05-12 06:34:22.388 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-05-12 06:34:22.394 DTC - Sub Instance | Sending logon request message. | 2023-05-12 06:34:22.394 DTC - Sub Instance | Received logon response. | 2023-05-12 06:34:22.408 DTC - Sub Instance | Server Name: SC DTC Server. Build=45898M. | 2023-05-12 06:34:22.408 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-05-12 06:34:22.408 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading. | 2023-05-12 06:34:22.408 DTC - Sub Instance | Trading is supported. | 2023-05-12 06:34:22.408 DTC - Sub Instance | Order cancel and replace is supported. | 2023-05-12 06:34:22.408 DTC - Sub Instance | OCO Orders supported. | 2023-05-12 06:34:22.408 DTC - Sub Instance | Bracket Orders supported. | 2023-05-12 06:34:22.408 DTC - Sub Instance | Connected to server complete. | 2023-05-12 06:34:22.408 Triggering next historical data download in queue. | 2023-05-12 06:34:22.409 Triggering next historical data download in queue. | 2023-05-12 06:34:22.409 Triggering next historical data download in queue. | 2023-05-12 06:34:22.409 Triggering next historical data download in queue. | 2023-05-12 06:34:22.409 No download requests in the queue to start downloads for. | 2023-05-12 06:34:22.415 No download requests in the queue to start downloads for. | 2023-05-12 06:34:22.415 No download requests in the queue to start downloads for. | 2023-05-12 06:34:22.415 No download requests in the queue to start downloads for. | 2023-05-12 06:34:22.415 Using symbol data fast lookup vector | 2023-05-12 06:34:22.426 DTC - Sub Instance | Starting real-time market data updates for: ESM23_FUT_CME. ID: 1 | 2023-05-12 06:34:22.426 DTC - Sub Instance | Requesting security definition data for: ESM23_FUT_CME. ID: 1 | 2023-05-12 06:34:22.426 Starting DelayedDownloadMonitoringTimer | 2023-05-12 06:34:22.426 Starting HDTimeoutTimer | 2023-05-12 06:34:22.426 Added historical Intraday data request for ESM23_FUT_CME to the queue. | 2023-05-12 06:34:22.427 Intraday data recording state for symbol ESM23_FUT_CME is set to download 'Pending'. | 2023-05-12 06:34:22.427 Triggering next historical data download in queue. | 2023-05-12 06:34:22.427 Delaying start of download for ESM23_FUT_CME. | 2023-05-12 06:34:22.427 DTC - Sub Instance | Received security definition for symbol ESM23_FUT_CME | 2023-05-12 06:34:22.457 DTC - Sub Instance | Starting real-time market data updates for: 6AM23_FUT_CME. ID: 2 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Requesting security definition data for: 6AM23_FUT_CME. ID: 2 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Starting real-time market data updates for: 6BM23_FUT_CME. ID: 3 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Requesting security definition data for: 6BM23_FUT_CME. ID: 3 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Starting real-time market data updates for: 6CM23_FUT_CME. ID: 4 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Requesting security definition data for: 6CM23_FUT_CME. ID: 4 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Starting real-time market data updates for: 6EM23_FUT_CME. ID: 5 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Requesting security definition data for: 6EM23_FUT_CME. ID: 5 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Starting real-time market data updates for: 6JM23_FUT_CME. ID: 6 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Requesting security definition data for: 6JM23_FUT_CME. ID: 6 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Starting real-time market data updates for: 6MM23_FUT_CME. ID: 7 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Requesting security definition data for: 6MM23_FUT_CME. ID: 7 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Starting real-time market data updates for: 6SM23_FUT_CME. ID: 8 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Requesting security definition data for: 6SM23_FUT_CME. ID: 8 | 2023-05-12 06:34:22.792 DTC - Sub Instance | Starting real-time market data updates for: CLM23_FUT_CME. ID: 9 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Requesting security definition data for: CLM23_FUT_CME. ID: 9 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Starting real-time market data updates for: EMDM23_FUT_CME. ID: 10 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Requesting security definition data for: EMDM23_FUT_CME. ID: 10 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Starting real-time market data updates for: FDAXM23-EUREX. ID: 11 Service code: eurex | 2023-05-12 06:34:22.793 DTC - Sub Instance | Requesting security definition data for: FDAXM23-EUREX. ID: 11 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Starting real-time market data updates for: FESXM23-EUREX. ID: 12 Service code: eurex | 2023-05-12 06:34:22.793 DTC - Sub Instance | Requesting security definition data for: FESXM23-EUREX. ID: 12 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Starting real-time market data updates for: FGBLM23-EUREX. ID: 13 Service code: eurex | 2023-05-12 06:34:22.793 DTC - Sub Instance | Requesting security definition data for: FGBLM23-EUREX. ID: 13 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Starting real-time market data updates for: FGBMM23-EUREX. ID: 14 Service code: eurex | 2023-05-12 06:34:22.793 DTC - Sub Instance | Requesting security definition data for: FGBMM23-EUREX. ID: 14 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Starting real-time market data updates for: FGBSM23-EUREX. ID: 15 Service code: eurex | 2023-05-12 06:34:22.793 DTC - Sub Instance | Requesting security definition data for: FGBSM23-EUREX. ID: 15 | 2023-05-12 06:34:22.793 DTC - Sub Instance | Starting real-time market data updates for: GCM23_FUT_CME. ID: 16 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: GCM23_FUT_CME. ID: 16 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: HEM23_FUT_CME. ID: 17 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: HEM23_FUT_CME. ID: 17 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: HGN23_FUT_CME. ID: 18 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: HGN23_FUT_CME. ID: 18 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: HOM23_FUT_CME. ID: 19 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: HOM23_FUT_CME. ID: 19 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: LEM23_FUT_CME. ID: 20 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: LEM23_FUT_CME. ID: 20 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: NGM23_FUT_CME. ID: 21 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: NGM23_FUT_CME. ID: 21 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: NQM23_FUT_CME. ID: 22 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: NQM23_FUT_CME. ID: 22 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: RBM23_FUT_CME. ID: 23 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: RBM23_FUT_CME. ID: 23 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: RTYM23_FUT_CME. ID: 24 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: RTYM23_FUT_CME. ID: 24 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: SIN23_FUT_CME. ID: 25 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Requesting security definition data for: SIN23_FUT_CME. ID: 25 | 2023-05-12 06:34:22.794 DTC - Sub Instance | Starting real-time market data updates for: YMM23_FUT_CME. ID: 26 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Requesting security definition data for: YMM23_FUT_CME. ID: 26 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Starting real-time market data updates for: ZBM23_FUT_CME. ID: 27 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Requesting security definition data for: ZBM23_FUT_CME. ID: 27 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Starting real-time market data updates for: ZCN23_FUT_CME. ID: 28 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Requesting security definition data for: ZCN23_FUT_CME. ID: 28 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Starting real-time market data updates for: ZFM23_FUT_CME. ID: 29 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Requesting security definition data for: ZFM23_FUT_CME. ID: 29 | 2023-05-12 06:34:22.795 DTC - Sub Instance | Starting real-time market data updates for: ZNM23_FUT_CME. ID: 30 | 2023-05-12 06:34:22.797 DTC - Sub Instance | Requesting security definition data for: ZNM23_FUT_CME. ID: 30 | 2023-05-12 06:34:22.797 DTC - Sub Instance | Starting real-time market data updates for: ZSN23_FUT_CME. ID: 31 | 2023-05-12 06:34:22.798 DTC - Sub Instance | Requesting security definition data for: ZSN23_FUT_CME. ID: 31 | 2023-05-12 06:34:22.798 DTC - Sub Instance | Starting real-time market data updates for: ZTM23_FUT_CME. ID: 32 | 2023-05-12 06:34:22.798 DTC - Sub Instance | Requesting security definition data for: ZTM23_FUT_CME. ID: 32 | 2023-05-12 06:34:22.798 DTC - Sub Instance | Starting real-time market data updates for: ZWN23_FUT_CME. ID: 33 | 2023-05-12 06:34:22.799 DTC - Sub Instance | Requesting security definition data for: ZWN23_FUT_CME. ID: 33 | 2023-05-12 06:34:22.799 DTC - Sub Instance | Received security definition for symbol 6AM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol 6BM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol 6CM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol 6EM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol 6JM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol 6MM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol 6SM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol CLM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol EMDM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol FDAXM23-EUREX | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol FESXM23-EUREX | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol FGBLM23-EUREX | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol FGBMM23-EUREX | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol FGBSM23-EUREX | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol GCM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol HEM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol HGN23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol HOM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol LEM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol NGM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol NQM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol RBM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol RTYM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol SIN23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol YMM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol ZBM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol ZCN23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol ZFM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol ZNM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol ZSN23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol ZTM23_FUT_CME | 2023-05-12 06:34:22.822 DTC - Sub Instance | Received security definition for symbol ZWN23_FUT_CME | 2023-05-12 06:34:22.822 Chart #4 has tagged chart #1 for full recalculation. Chartbook: Trader3.cht | 2023-05-12 06:34:23.077 ESM23_FUT_CME 1500 Trades #1 | Performing a full recalculation because it has been tagged. Chartbook: Trader3.cht | 2023-05-12 06:34:23.096 DTC - Sub Instance | Clearing market depth for YMM23_FUT_CME | 2023-05-12 06:34:24.537 DTC - Sub Instance | Clearing market depth for NQM23_FUT_CME | 2023-05-12 06:34:27.390 Requesting market depth updates for: ESM23_FUT_CME if supported. | 2023-05-12 06:34:27.402 HD Request # 1 | Downloading Intraday chart data for ESM23_FUT_CME to the file ESM23_FUT_CME.scid. Service: cme | 2023-05-12 06:34:27.420 HD Request # 1 | Download start date-time: 2023-05-11 20:20:10.000000. File last date-time: 2023-05-11 20:20:10.100000 | 2023-05-12 06:34:27.420 HD Request # 1 | Using server: ds26.sierracharts.com port 10149 | 2023-05-12 06:34:27.420 Socket (2) | Creating socket. | 2023-05-12 06:34:27.420 Socket (2) | New receive buffer size: 5242880 | 2023-05-12 06:34:27.420 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-05-12 06:34:27.420 DTC - Sub Instance | Clearing market depth for ESM23_FUT_CME | 2023-05-12 06:34:27.443 DTC - Sub Instance | Clearing market depth for ESM23_FUT_CME | 2023-05-12 06:34:27.444 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-05-12 06:34:27.657 HD Request # 1 | Sending historical data logon request message. | 2023-05-12 06:34:27.658 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-05-11 20:20:10. Record interval: 0. Symbol: ESM23 | 2023-05-12 06:34:27.779 HD Request # 1 | Decompressing data. | 2023-05-12 06:34:27.895 HD Request # 1 | Receiving Intraday data for ESM23_FUT_CME starting at 2023-05-11 20:20:10.099000 | 2023-05-12 06:34:28.018 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-05-11 20:20:10.112000. | 2023-05-12 06:34:28.593 Socket (2) | CloseSocket call. | 2023-05-12 06:34:28.702 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-05-12 06:34:28.702 Historical data download thread signaled to stop. | 2023-05-12 06:34:28.710 HD Request # 1 | Received 122306 Intraday data records from 2023-05-11 20:20:10.099000 to 2023-05-12 06:34:22.195000 (10.2 hours. Delay: 6.5 seconds) and wrote 122303 records for ESM23_FUT_CME | 2023-05-12 06:34:28.711 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-05-12 05:34:22.195000 | 2023-05-12 06:34:28.717 HD Request # 1 | Completion time: 1s. | 2023-05-12 06:34:28.717 HD Request # 1 | Intraday data download complete for ESM23_FUT_CME. Unique request ID: 1 | 2023-05-12 06:34:28.717 Removing historical data download ID 1. | 2023-05-12 06:34:28.717 Real-time Intraday chart data file updates started for ESM23_FUT_CME | 2023-05-12 06:34:28.717 Intraday chart data file opened for ESM23_FUT_CME | 2023-05-12 06:34:28.717 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-05-12 06:34:28.717 Triggering next historical data download in queue. | 2023-05-12 06:34:28.717 No download requests in the queue to start downloads for. | 2023-05-12 06:34:28.717 Socket (2) | Socket gracefully closed by remote side. | 2023-05-12 06:34:28.816 Socket (2) | Closed. | 2023-05-12 06:34:28.816 Opened cached Intraday file: E:\SierraChart\SierraChartInstance_3\Data\ESM23_FUT_CME.scid. Thread ID: 12052 | 2023-05-12 06:34:35.037 |
| [2023-05-12 08:35:16] |
| Sierra_Chart Engineering - Posts: 17201 |
|
Is this instance set to automatically open Chartbooks? For now do not set it that way. The Chartbooks really cannot be automatically opened, until there is a connection to the data feed and Symbol Settings received. We will implement a solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-12 08:35:29
|
| [2023-05-12 10:40:57] |
| Marmany - Posts: 307 |
|
Affirmative the sub instances all automatically open a chartbook. Obviously it is not a major issue to use the command "Edit Menu: Edit >> Download Data For All Historical Charts" on each of my 4 sub instances to bring in the missing data. However this did not used to be the case. For many years I have run this system and Daily Chart Data loaded correctly until recently. Nothing significant has been changed at my end to cause the issue. Please let me know when you have implemented a solution. Many thanks for your prompt responses on this thread. |
| [2023-05-12 12:35:10] |
| Sierra_Chart Engineering - Posts: 17201 |
|
We have implemented a solution and will be out in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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