Support Board
Date/Time: Thu, 28 Nov 2024 11:39:43 +0000
Custom Spread Symbol error
View Count: 323
| [2023-05-08 15:04:06] |
| User480109 - Posts: 36 |
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I'm trying a very basic spread and I followed all the instructions in the documentation with no avail. I have a pic attached with the spread i'm trying to see. Please help
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Attachment Deleted.  SC_CustomSR3vsSR1.JPG / V - Attached On 2023-05-08 15:03:35 UTC - Size: 29.58 KB - 84 views |
| [2023-05-08 15:06:34] |
| Sierra_Chart Engineering - Posts: 17201 |
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The first one that you have highlighted is not valid. The second one looks ok. Update Sierra Chart to the current version: Software Download: Fast Update You are running an older version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-08 15:06:58
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| [2023-05-08 17:04:59] |
| User480109 - Posts: 36 |
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when I updated to the current version, it messed up my EUREX symbols (I'm using DTN feed) where i no longer have real-time data for ESXM3 compared to CME symbols. This is a direct result of updating to the latest symbol as it has worked right before this. Please refer to attachment. I need to have real-time EUREX data back.
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| SC_DTNFeed.JPG / V - Attached On 2023-05-08 17:04:56 UTC - Size: 298.02 KB - 70 views |
| [2023-05-08 17:14:24] |
| Sierra_Chart Engineering - Posts: 17201 |
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Newer versions of Sierra Chart do not support EUREX data through DTN or other sources. You can activate the exchange here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliEUREX Complete the agreements, and the exchange fee is 25 USD per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-08 17:23:50] |
| User480109 - Posts: 36 |
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So Sierra Chart in the past did not have Eurex, but now it does? What about exchanges like ICE EU for euribor and SONIA products? I went with DTN because in the past Sierra Chart only had CME data for futures.
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| [2023-05-08 18:16:31] |
| User480109 - Posts: 36 |
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This is a problem because I need CME, EUREX, and ICE EU. That's why before when SC did not support Eurex and ICE EU, I went with DTN. Does Sierra Chart support ICE EU products like Euribor now? Because i need all 3, how do you suggest going about this? Last I remember, i don't think SC can take 2 separate feeds i.e. Denali and DTN Feed
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| [2023-05-08 20:03:37] |
| Sierra_Chart Engineering - Posts: 17201 |
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Sierra Chart does have a very good EUREX feed through our Denali Data Feed and it is fully integrated when using DTN. Once you activate the exchange the data will just simply come from Sierra Chart. You can use DTN data with other exchanges and it is all accessible in a single installation of Sierra Chart while connected to DTN. We have tested this now and it does work properly. Here is an example chart using DTN and pulling data from the Denali EUREX data feed: https://www.sierrachart.com/image.php?Image=1683576162741.png This is well-established functionality in Sierra Chart. The DTN continuous contract symbols will not work with the Denali Data Feed, but you just use our own functionality for that: Continuous Futures Contract Charts Sierra Chart has offered EUREX data, for a long time now since about 2013 and more recently we have the EUREX EOBI data feed which you cannot even get from DTN. It is a full market depth data feed. With 100% accurate Bid Volume and Ask Volume. All the other exchanges you can get from DTN. We can also provide you the CME data also integrated with DTN but that does require some additional set up on our side but you really would be better off with it. The ICE data you will continue to get from DTN. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-08 20:05:29
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