Support Board
Date/Time: Thu, 28 Nov 2024 12:39:55 +0000
Re: Sierra Chart Password Reset
View Count: 354
| [2023-05-04 14:49:13] |
| User957693 - Posts: 1 |
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Hi Support, I am new here, just wondering why the Dom doesn't work ... I would like to have a month free to try and to make sure I understand your platform very well. Let me know what else I need to do to start the process. Thank you On Mon, May 1, 2023 at 3:14 PM Sierra Chart Support <support@sierrachart.com> wrote: > Hello Henson Louis, > > Sierra Chart Account Name: HensonL > > Follow the link below to reset the password for your Sierra Chart account: > > https://www.sierrachart.com/PasswordReset.php?UserID=289305&Hash=d6b7bf5052bd92ebd2df38fe27af7104 > > Thank You, > Sierra Chart Support > > For the fastest response and most reliable communication, always use one > of these two support methods: > https://www.sierrachart.com/SupportBoard.php > https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets > > |
| [2023-05-04 14:52:02] |
| John - SC Support - Posts: 36350 |
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In general, we would nee more information on what exactly is not working. But, we noticed that your account is on a "Standard Trial", which means that it has limited abilities. We have therefore, changed this to an "Activated TriaL", which gives you the full capabilities of the system. If you are still having a problem, then we need specific information on what exactly is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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