Support Board
Date/Time: Thu, 28 Nov 2024 13:35:31 +0000
Trial/delayed data vs. Paid SC data
View Count: 330
| [2023-05-03 12:06:32] |
| User424141 - Posts: 6 |
|
Hello I started a Sierra Chart trial, with its delayed CME (euro futures) data. My question is: I see the bid x ask values are not the same as on my other platforms per bar. Lets say I have a 2min bar chart. And on a particular bar theres 305 volume for example, and that data is identical in Sierra and in other the platform (most of the time), but the bid*ask values are total different (and because of this, the delta is also very different).. Why is this? The delayed data has "faked" bid*ask values? If I subscribe to paid SC and paid data, bid*ask values will be "normal" ? Thanks |
| [2023-05-03 13:24:16] |
| User424141 - Posts: 6 |
|
Example I attached an image See, volumes are matching, but bid*ask are very off in Sierra. Sometimes bid*ask match between the two software though.. Cant figure out what is this... is it because trial/delayed data? Date Time Of Last Edit: 2023-05-03 13:24:51
|
 SCdata.png / V - Attached On 2023-05-03 13:22:42 UTC - Size: 192.99 KB - 73 views |
| [2023-05-03 16:10:09] |
| John - SC Support - Posts: 36350 |
|
It is not because you are on a trial, or due to the delayed data. This is just a difference in data feeds. We certainly stand behind our data and ask that if you want to compare it, you should compare it to the exchange itself and you will find that our data matches.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-03 16:34:25] |
| User424141 - Posts: 6 |
|
Thanks The difference is very massive, something is wrong somewhere Look at the new image I attach now. Here they are matching... same instrument, same day, it's just from earlier period of the day. I wasnt running SC in that time btw. And data matches perfectly here |
| Clipboard01.png / V - Attached On 2023-05-03 16:33:18 UTC - Size: 166.49 KB - 75 views |
| [2023-05-03 16:51:33] |
| John - SC Support - Posts: 36350 |
|
Again, we will not compare our data against others. We have seen all kinds of issues with other data feeds, which is why we push our own feed so much. The only thing we will compare against is the actual exchange data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: