Support Board
Date/Time: Thu, 28 Nov 2024 14:51:39 +0000
AMP / Teton Funds Not Appearing In SierraChart
View Count: 316
| [2023-05-03 12:02:20] |
| User261655 - Posts: 28 |
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Hi, I deposited some money into my AMP / Teton account. The money shows up on my AMP statement and on the AMP website, but not in my Sierra Chart platform, thus I can't trade with it. I called AMP's trading desk and they said that I should contact SierraChart. "They provide their own support" the guy at AMP told me. So I am contacting you, b/c that's what they said to do. Thanks! Note: I initially submitted this issue via your "Contact" page, but perhaps it belongs here instead? |
| [2023-05-03 12:07:20] |
| Sierra_Chart Engineering - Posts: 17201 |
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AMP contacted us about this and we explained the technical reason why this has occurred. And they will get this resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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