Support Board
Date/Time: Thu, 28 Nov 2024 13:00:02 +0000
Sub Instance - No data from DTC Server
View Count: 473
| [2023-05-01 17:52:50] |
| TH.555 - Posts: 38 |
|
Update to v.2497 and the Sub Instance doesn't download data from DTC Server but from primary server (fxcm), deliberately blocked by the firewall. Back to v.2400. Reading Internal Order ID file. | 2023-05-01 18:49:11.903 Reading Trade Orders file. | 2023-05-01 18:49:11.918 Reading Trade Positions file. | 2023-05-01 18:49:11.918 Reading Trade Account Data files. | 2023-05-01 18:49:11.918 Software version: 2497 64-bit | 2023-05-01 18:49:11.934 Primary Thread ID: 4940 | 2023-05-01 18:49:11.934 Usage end date: 2023-11-13 | 2023-05-01 18:49:11.934 Enabled for: Sierra Chart Historical Data Service. | 2023-05-01 18:49:11.934 Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-01 18:49:11.934 Enabled for exchange2: fairx_exchange.data | 2023-05-01 18:49:11.934 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-01 18:49:11.934 Current selected Data/Trading service: DTC - Sub Instance | 2023-05-01 18:49:11.934 Custom symbol settings values: enabled | 2023-05-01 18:49:11.934 Chart Update Interval: 250 | 2023-05-01 18:49:11.934 Intraday Data Storage Time Unit: 0 | 2023-05-01 18:49:11.934 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-05-01 18:49:11.934 2023-05-01 16:49:11 Local computer time in UTC | 2023-05-01 18:49:11.934 2023-05-01 18:49:11 Local computer time in SC Time Zone | 2023-05-01 18:49:11.934 2023-05-01 16:49:11 Server time in UTC | 2023-05-01 18:49:11.934 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-05-01 18:49:11.934 Program path: C:\SierraChart2\ | 2023-05-01 18:49:11.934 Data Files path: D:\Documents\SierraChartData\Data2\ | 2023-05-01 18:49:11.934 OS Version Number: 6.1 | 2023-05-01 18:49:11.934 Locale Setting: C | 2023-05-01 18:49:11.934 DLLs: BollingerBands_64.dll, HorizontalLinesIndices_64.dll, HorizontalLines_64.dll, MovingAverages_64.dll, TimeLines_64.dll, UserContributedStudies_64.dll | 2023-05-01 18:49:11.934 Allowed protected custom studies: | 2023-05-01 18:49:11.934 Crash reporter started: true | 2023-05-01 18:49:11.934 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-05-01 18:49:11.981 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-05-01 18:49:11.996 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-05-01 18:49:11.996 Received 5 login tokens. | 2023-05-01 18:49:12.043 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-05-01 18:49:18.174 DTC Client socket (1) | Creating socket. | 2023-05-01 18:49:18.174 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-05-01 18:49:18.174 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-05-01 18:49:18.174 DTC - Sub Instance | Network connection to server complete. | 2023-05-01 18:49:18.190 DTC - Sub Instance | Starting socket receive thread. | 2023-05-01 18:49:18.190 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-05-01 18:49:18.190 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-05-01 18:49:18.190 DTC - Sub Instance | Sending logon request message. | 2023-05-01 18:49:18.190 DTC - Sub Instance | Received logon response. | 2023-05-01 18:49:18.190 DTC - Sub Instance | Server Name: SC DTC Server. Build=45800. | 2023-05-01 18:49:18.190 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-05-01 18:49:18.190 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=scdataallservices|SymbolSettings=scdataallservices. | 2023-05-01 18:49:18.190 DTC - Sub Instance | Trading is not supported. | 2023-05-01 18:49:18.190 DTC - Sub Instance | Connected to server complete. | 2023-05-01 18:49:18.190 Triggering next historical data download in queue. | 2023-05-01 18:49:18.190 Triggering next historical data download in queue. | 2023-05-01 18:49:18.190 Triggering next historical data download in queue. | 2023-05-01 18:49:18.190 Triggering next historical data download in queue. | 2023-05-01 18:49:18.190 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-05-01 18:49:18.190 No download requests in the queue to start downloads for. | 2023-05-01 18:49:18.190 No download requests in the queue to start downloads for. | 2023-05-01 18:49:18.190 No download requests in the queue to start downloads for. | 2023-05-01 18:49:18.190 No download requests in the queue to start downloads for. | 2023-05-01 18:49:18.190 Symbol settings MD5 received. Request ID: 1. | 2023-05-01 18:49:19.736 Requested symbol settings for service code scdataallservices. Request ID: 2. | 2023-05-01 18:49:19.736 Symbol settings received. Request ID: 2. | 2023-05-01 18:49:21.686 Loading DLL: D:\Documents\SierraChartData\Data2\HorizontalLines.dll (HorizontalLines_64.dll). Handle: 66000000 | 2023-05-01 18:49:38.129 Loading DLL: D:\Documents\SierraChartData\Data2\TimeLines.dll (TimeLines_64.dll). Handle: b810000 | 2023-05-01 18:49:38.144 GER30 2 Min 30 Sec #1 | Reloading chart. | 2023-05-01 18:49:38.175 NAS100 2 Min 30 Sec #2 | Reloading chart. | 2023-05-01 18:49:38.222 NAS100 22 Min 30 Sec #3 | Reloading chart. | 2023-05-01 18:49:38.269 GER30 22 Min 30 Sec #4 | Reloading chart. | 2023-05-01 18:49:38.331 Loading DLL: D:\Documents\SierraChartData\Data2\MovingAverages.dll (MovingAverages_64.dll). Handle: d1d0000 | 2023-05-01 18:49:38.409 Loading DLL: D:\Documents\SierraChartData\Data2\BollingerBands.dll (BollingerBands_64.dll). Handle: e2a0000 | 2023-05-01 18:49:38.409 GER30 10 Min #5 | Reloading chart. | 2023-05-01 18:49:38.456 NAS100 10 Min #6 | Reloading chart. | 2023-05-01 18:49:38.534 GER30 1 Min #7 | Reloading chart. | 2023-05-01 18:49:38.612 NAS100 1 Min #8 | Reloading chart. | 2023-05-01 18:49:38.675 NAS100 2 Min 30 Sec #9 | Reloading chart. | 2023-05-01 18:49:38.768 GER30 2 Min 30 Sec #10 | Reloading chart. | 2023-05-01 18:49:38.877 NAS100 Daily #11 | Reloading chart. | 2023-05-01 18:49:38.987 GER30 Daily #12 | Reloading chart. | 2023-05-01 18:49:39.174 NAS100 30 Min #13 | Reloading chart. | 2023-05-01 18:49:39.345 GER30 30 Min #14 | Reloading chart. | 2023-05-01 18:49:39.548 Chart #7 has tagged chart #1 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:39.751 Chart #12 has tagged chart #4 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:39.751 Using Bid/Ask average for last trade price for GER30 | 2023-05-01 18:49:39.969 Using symbol data fast lookup vector | 2023-05-01 18:49:39.969 DTC - Sub Instance | Starting real-time market data updates for: GER30. ID: 1 Service code: fxcm | 2023-05-01 18:49:39.969 DTC - Sub Instance | Requesting security definition data for: GER30. ID: 1 | 2023-05-01 18:49:39.969 Starting DelayedDownloadMonitoringTimer | 2023-05-01 18:49:39.969 Starting HDTimeoutTimer | 2023-05-01 18:49:39.969 Added historical Intraday data request for GER30 to the queue. | 2023-05-01 18:49:39.969 Intraday data recording state for symbol GER30 is set to download 'Pending'. | 2023-05-01 18:49:39.969 Triggering next historical data download in queue. | 2023-05-01 18:49:40.001 Chart #10 has tagged chart #1 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:40.141 Delaying start of download for GER30. | 2023-05-01 18:49:40.141 Using Bid/Ask average for last trade price for NAS100 | 2023-05-01 18:49:40.157 DTC - Sub Instance | Starting real-time market data updates for: NAS100. ID: 2 Service code: fxcm | 2023-05-01 18:49:40.157 DTC - Sub Instance | Requesting security definition data for: NAS100. ID: 2 | 2023-05-01 18:49:40.157 Added historical Intraday data request for NAS100 to the queue. | 2023-05-01 18:49:40.157 Intraday data recording state for symbol NAS100 is set to download 'Pending'. | 2023-05-01 18:49:40.157 Triggering next historical data download in queue. | 2023-05-01 18:49:40.188 DTC - Sub Instance | Received security definition for symbol GER30 | 2023-05-01 18:49:40.188 DTC - Sub Instance | Received security definition for symbol NAS100 | 2023-05-01 18:49:40.203 Added historical Daily data request for NAS100 to the queue. | 2023-05-01 18:49:40.406 Triggering next historical data download in queue. | 2023-05-01 18:49:40.406 Added historical Daily data request for GER30 to the queue. | 2023-05-01 18:49:40.406 Triggering next historical data download in queue. | 2023-05-01 18:49:40.406 Chart #5 has tagged chart #1 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:41.233 Chart #5 has tagged chart #4 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:41.233 Chart #14 has tagged chart #1 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:41.748 Chart #14 has tagged chart #4 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:41.748 Chart #8 has tagged chart #2 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:42.855 Chart #9 has tagged chart #2 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:44.088 HD Request # 1 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2023-05-01 18:49:45.071 HD Request # 1 | Download start date-time: 2023-04-28 21:59:58.000000. File last date-time: 2023-04-28 21:59:58.893000 | 2023-05-01 18:49:45.071 HD Request # 1 | Using server: ds12.sierracharts.com port 10149 | 2023-05-01 18:49:45.071 Socket (2) | Creating socket. | 2023-05-01 18:49:45.086 Socket (2) | New receive buffer size: 5242880 | 2023-05-01 18:49:45.086 Socket (2) | Connecting to IP: 142.215.18.101. | 2023-05-01 18:49:45.086 Chart #6 has tagged chart #2 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.440 Chart #6 has tagged chart #3 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.440 Chart #13 has tagged chart #2 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.487 Chart #13 has tagged chart #3 for full recalculation. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.487 NAS100 2 Min 30 Sec #2 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.627 GER30 2 Min 30 Sec #1 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.721 NAS100 22 Min 30 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.783 GER30 22 Min 30 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook-2-GER30+NAS100-3mn+30mn.cht | 2023-05-01 18:49:48.799 Socket (2) | CloseSocket call. | 2023-05-01 18:50:05.076 Socket (2) | Closed. | 2023-05-01 18:50:05.076 HD Request # 1 | Error downloading historical Intraday data for GER30. Timeout error connecting to server. | 2023-05-01 18:50:05.107 Added historical Intraday data request for GER30 to the queue. | 2023-05-01 18:50:05.107 Triggering next historical data download in queue. | 2023-05-01 18:50:05.107 Historical data download thread signaled to stop. | 2023-05-01 18:50:05.107 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds. Delay: 123.4 years) and wrote 0 records for GER30 | 2023-05-01 18:50:05.107 HD Request # 1 | Completion time: 20s. | 2023-05-01 18:50:05.107 HD Request # 2 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2023-05-01 18:50:05.107 HD Request # 2 | Download start date-time: 2023-04-28 21:59:58.000000. File last date-time: 2023-04-28 21:59:58.893000 | 2023-05-01 18:50:05.107 HD Request # 2 | Using server: ds13-2.sierracharts.com port 10150 | 2023-05-01 18:50:05.107 Socket (2) | Creating socket. | 2023-05-01 18:50:05.123 Socket (2) | New receive buffer size: 5242880 | 2023-05-01 18:50:05.123 Socket (2) | Connecting to IP: 162.251.232.245. | 2023-05-01 18:50:05.123 Socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2023-05-01 18:50:11.956 Socket (2) | CloseSocket call. | 2023-05-01 18:50:11.956 Socket (0) | CloseSocket call. | 2023-05-01 18:50:11.956 Socket (2) | Closed. | 2023-05-01 18:50:11.956 HD Request # 2 | Error downloading historical Intraday data for GER30. The network socket has been closed. Retrying download. | 2023-05-01 18:50:11.956 Added historical Intraday data request for GER30 to the queue. | 2023-05-01 18:50:11.956 Triggering next historical data download in queue. | 2023-05-01 18:50:11.956 Historical data download thread signaled to stop. | 2023-05-01 18:50:11.956 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds. Delay: 123.4 years) and wrote 0 records for GER30 | 2023-05-01 18:50:11.956 HD Request # 2 | Completion time: 6s. | 2023-05-01 18:50:11.956 HD Request # 3 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2023-05-01 18:50:11.956 HD Request # 3 | Download start date-time: 2023-04-28 21:59:58.000000. File last date-time: 2023-04-28 21:59:58.893000 | 2023-05-01 18:50:11.956 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2023-05-01 18:50:11.956 Socket (2) | Creating socket. | 2023-05-01 18:50:11.971 Socket (2) | New receive buffer size: 5242880 | 2023-05-01 18:50:11.971 Socket (2) | Connecting to IP: 142.215.18.102. | 2023-05-01 18:50:11.971 Socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2023-05-01 18:50:16.948 Socket (2) | CloseSocket call. | 2023-05-01 18:50:16.948 Socket (0) | CloseSocket call. | 2023-05-01 18:50:16.948 Socket (2) | Closed. | 2023-05-01 18:50:16.948 HD Request # 3 | Error downloading historical Intraday data for GER30. The network socket has been closed. Retrying download. | 2023-05-01 18:50:16.948 Historical data download thread signaled to stop. | 2023-05-01 18:50:16.948 HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds. Delay: 123.4 years) and wrote 0 records for GER30 | 2023-05-01 18:50:16.948 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-04-28 19:59:58.893000 | 2023-05-01 18:50:16.948 HD Request # 3 | Completion time: 5s. | 2023-05-01 18:50:16.948 HD Request # 3 | Intraday data download complete for GER30. Unique request ID: 1 | 2023-05-01 18:50:16.948 Removing historical data download ID 1. | 2023-05-01 18:50:16.948 Real-time Intraday chart data file updates started for GER30 | 2023-05-01 18:50:16.948 Intraday chart data file opened for GER30 | 2023-05-01 18:50:16.948 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-05-01 18:50:16.948 |
| [2023-05-01 21:15:21] |
| John - SC Support - Posts: 36350 |
|
Are you having an issue with the main instance as well? We need to start with the main instance if there is a problem. Please let us know what is occurring there.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-02 10:36:48] |
| TH.555 - Posts: 38 |
|
No problem with the main instance... Trade Activity files deleted: 0 | 2023-05-02 12:28:19.387 [4884] Chartbook Sharing Server | Restore Settings | Read from File 'D:\Documents\SierraChartData\Data1\ChartbookSharing\ChartbookSharingSettings.config' | 2023-05-02 12:28:19.483 [4884] Chartbook Sharing Server | Restore Settings | Start reading internal server states | 2023-05-02 12:28:19.483 [4884] Chartbook Sharing Server | Restore Settings | Finish reading internal server states. OK | 2023-05-02 12:28:19.483 Created the DTC Protocol server. | 2023-05-02 12:28:19.483 DTC Protocol Server listening on port 11099. | 2023-05-02 12:28:19.485 Reading Internal Order ID file. | 2023-05-02 12:28:19.485 Reading Trade Orders file. | 2023-05-02 12:28:19.507 Reading Trade Positions file. | 2023-05-02 12:28:19.507 Reading Trade Account Data files. | 2023-05-02 12:28:19.508 Software version: 2497 64-bit | 2023-05-02 12:28:19.508 Primary Thread ID: 4884 | 2023-05-02 12:28:19.508 Usage end date: 2023-11-13 | 2023-05-02 12:28:19.508 Enabled for: Sierra Chart Historical Data Service. | 2023-05-02 12:28:19.508 Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-02 12:28:19.508 Enabled for exchange2: fairx_exchange.data | 2023-05-02 12:28:19.508 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-02 12:28:19.508 Current selected Data/Trading service: SC Data - All Services | 2023-05-02 12:28:19.508 Custom symbol settings values: enabled | 2023-05-02 12:28:19.508 Chart Update Interval: 250 | 2023-05-02 12:28:19.508 Intraday Data Storage Time Unit: 0 | 2023-05-02 12:28:19.508 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-05-02 12:28:19.508 2023-05-02 10:28:19 Local computer time in UTC | 2023-05-02 12:28:19.508 2023-05-02 12:28:19 Local computer time in SC Time Zone | 2023-05-02 12:28:19.508 2023-05-02 10:28:19 Server time in UTC | 2023-05-02 12:28:19.508 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-05-02 12:28:19.508 Program path: C:\SierraChart\ | 2023-05-02 12:28:19.508 Data Files path: D:\Documents\SierraChartData\Data1\ | 2023-05-02 12:28:19.508 OS Version Number: 6.1 | 2023-05-02 12:28:19.508 Locale Setting: C | 2023-05-02 12:28:19.508 DLLs: BollingerBands_64.dll, HorizontalLinesIndices_64.dll, HorizontalLines_64.dll, MovingAverages_64.dll, TimeLines_64.dll, UserContributedStudies_64.dll | 2023-05-02 12:28:19.508 Allowed protected custom studies: | 2023-05-02 12:28:19.508 Crash reporter started: true | 2023-05-02 12:28:19.508 Created the DTC Protocol historical data server. | 2023-05-02 12:28:19.508 HD Server Manager | Listening on port 11098. | 2023-05-02 12:28:19.510 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-05-02 12:28:19.510 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-05-02 12:28:19.514 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-05-02 12:28:19.544 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-05-02 12:28:19.544 Received 5 login tokens. | 2023-05-02 12:28:19.621 Symbol settings MD5 received. Request ID: 1. | 2023-05-02 12:28:21.135 Symbol settings are up-to-date for scdataallservices. | 2023-05-02 12:28:21.135 Requesting current Date-Time from Sierra Chart server. | 2023-05-02 12:28:24.354 Received Date-time from server. Delay adjusted UTC Date-time: 2023-05-02 10:28:25.123. Round-trip delay: 00:00:00.060 | 2023-05-02 12:28:24.474 Computer time to server time difference: -00:00:00.648 | 2023-05-02 12:28:24.474 Successfully set the system Date-time to: 2023-05-02 10:28:25.123 UTC. | 2023-05-02 12:28:25.133 SC Data - All Services | Connected to server complete. | 2023-05-02 12:28:26.404 Triggering next historical data download in queue. | 2023-05-02 12:28:26.404 Triggering next historical data download in queue. | 2023-05-02 12:28:26.404 Triggering next historical data download in queue. | 2023-05-02 12:28:26.404 Triggering next historical data download in queue. | 2023-05-02 12:28:26.404 No download requests in the queue to start downloads for. | 2023-05-02 12:28:26.404 No download requests in the queue to start downloads for. | 2023-05-02 12:28:26.404 No download requests in the queue to start downloads for. | 2023-05-02 12:28:26.404 No download requests in the queue to start downloads for. | 2023-05-02 12:28:26.404 NAS100 Daily #2 | Reloading chart. | 2023-05-02 12:28:30.674 GER30 Daily #3 | Reloading chart. | 2023-05-02 12:28:30.684 Loading DLL: D:\Documents\SierraChartData\Data1\MovingAverages.dll (MovingAverages_64.dll). Handle: 66000000 | 2023-05-02 12:28:30.694 Loading DLL: D:\Documents\SierraChartData\Data1\BollingerBands.dll (BollingerBands_64.dll). Handle: 5f60000 | 2023-05-02 12:28:30.704 NAS100 60 Min #13 | Reloading chart. | 2023-05-02 12:28:30.774 GER30 60 Min #14 | Reloading chart. | 2023-05-02 12:28:30.804 NAS100 Daily #15 | Reloading chart. | 2023-05-02 12:28:30.854 GER30 Daily #16 | Reloading chart. | 2023-05-02 12:28:30.954 Starting DelayedDownloadMonitoringTimer | 2023-05-02 12:28:31.094 Starting HDTimeoutTimer | 2023-05-02 12:28:31.094 Added historical Daily data request for GER30 to the queue. | 2023-05-02 12:28:31.094 Triggering next historical data download in queue. | 2023-05-02 12:28:31.094 Using Bid/Ask average for last trade price for GER30 | 2023-05-02 12:28:31.094 Using symbol data fast lookup vector | 2023-05-02 12:28:31.094 SC DTC Data with Market Depth | Starting real-time market data updates for: GER30. ID: 1 Service code: fxcm | 2023-05-02 12:28:31.094 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2023-05-02 12:28:31.094 SC DTC Data with Market Depth | Requesting security definition data for: GER30. ID: 1 | 2023-05-02 12:28:31.094 DTC Client socket (1) | Creating socket. | 2023-05-02 12:28:31.104 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-05-02 12:28:31.104 DTC Client socket (1) | Connecting to IP: 142.215.18.101. | 2023-05-02 12:28:31.104 HD Request # 1 | Downloading Historical Daily chart data for GER30. Starting date: 2023-04-25. Service: fxcm | 2023-05-02 12:28:31.114 HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2023-05-02 12:28:31.124 Socket (2) | Creating socket. | 2023-05-02 12:28:31.124 Socket (2) | New receive buffer size: 5242880 | 2023-05-02 12:28:31.124 Socket (2) | Connecting to IP: 142.215.18.101. | 2023-05-02 12:28:31.124 Added historical Daily data request for NAS100 to the queue. | 2023-05-02 12:28:31.134 Triggering next historical data download in queue. | 2023-05-02 12:28:31.134 Using Bid/Ask average for last trade price for NAS100 | 2023-05-02 12:28:31.134 SC DTC Data with Market Depth | Starting real-time market data updates for: NAS100. ID: 2 Service code: fxcm | 2023-05-02 12:28:31.134 SC DTC Data with Market Depth | Requesting security definition data for: NAS100. ID: 2 | 2023-05-02 12:28:31.134 Added historical Intraday data request for NAS100 to the queue. | 2023-05-02 12:28:31.154 Intraday data recording state for symbol NAS100 is set to download 'Pending'. | 2023-05-02 12:28:31.154 Triggering next historical data download in queue. | 2023-05-02 12:28:31.174 Added historical Intraday data request for GER30 to the queue. | 2023-05-02 12:28:31.184 Intraday data recording state for symbol GER30 is set to download 'Pending'. | 2023-05-02 12:28:31.184 Triggering next historical data download in queue. | 2023-05-02 12:28:31.204 SC DTC Data with Market Depth | Network connection to server complete. | 2023-05-02 12:28:31.204 SC DTC Data with Market Depth | Starting socket receive thread. | 2023-05-02 12:28:31.204 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-05-02 12:28:31.204 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2023-05-02 12:28:31.334 SC DTC Data with Market Depth | Sending logon request message. | 2023-05-02 12:28:31.334 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-05-02 12:28:31.344 HD Request # 1 | Sending historical data logon request message. | 2023-05-02 12:28:31.344 HD Request # 1 | Requesting historical Daily data starting at 2023-04-25. | 2023-05-02 12:28:31.984 HD Request # 1 | Decompressing data. | 2023-05-02 12:28:32.084 SC DTC Data with Market Depth | Received logon response. | 2023-05-02 12:28:32.084 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2023-05-02 12:28:32.084 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2023-05-02 12:28:32.084 SC DTC Data with Market Depth | Successfully connected. | 2023-05-02 12:28:32.084 SC DTC Data with Market Depth | Trading is not supported. | 2023-05-02 12:28:32.084 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: GER30 | 2023-05-02 12:28:32.084 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: NAS100 | 2023-05-02 12:28:32.084 HD Request # 1 | Receiving historical Daily data for GER30 starting at 2023-04-25. | 2023-05-02 12:28:32.104 HD Request # 1 | Writing historical Daily data to the file GER30.dly. | 2023-05-02 12:28:32.104 Socket (2) | CloseSocket call. | 2023-05-02 12:28:32.104 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-05-02 12:28:32.104 Historical data download thread signaled to stop. | 2023-05-02 12:28:32.114 HD Request # 1 | Received 5 Daily data records from 2023-04-25 00:00:00 to 2023-05-02 00:00:00 (8.0 days) and wrote 5 records for GER30 | 2023-05-02 12:28:32.114 HD Request # 1 | Completion time: 1s. | 2023-05-02 12:28:32.114 HD Request # 1 | Daily data download complete for GER30. Unique request ID: 1 | 2023-05-02 12:28:32.114 Removing historical data download ID 1. | 2023-05-02 12:28:32.114 Triggering next historical data download in queue. | 2023-05-02 12:28:32.114 HD Request # 2 | Downloading Historical Daily chart data for NAS100. Starting date: 2023-04-27. Service: fxcm | 2023-05-02 12:28:32.114 HD Request # 2 | Using server: ds13-2.sierracharts.com port 10149 | 2023-05-02 12:28:32.114 Socket (3) | Creating socket. | 2023-05-02 12:28:32.134 Socket (3) | New receive buffer size: 5242880 | 2023-05-02 12:28:32.134 Socket (3) | Connecting to IP: 162.251.232.245. | 2023-05-02 12:28:32.134 Socket (2) | Socket gracefully closed by remote side. | 2023-05-02 12:28:32.214 Socket (2) | Closed. | 2023-05-02 12:28:32.214 GER30[M] Daily #3 | Reloading chart. | 2023-05-02 12:28:32.234 GER30[M] Daily #16 | Reloading chart. | 2023-05-02 12:28:32.264 SC DTC Data with Market Depth | Received security definition for symbol GER30 | 2023-05-02 12:28:32.304 SC DTC Data with Market Depth | Received security definition for symbol NAS100 | 2023-05-02 12:28:32.304 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-05-02 12:28:32.424 HD Request # 2 | Sending historical data logon request message. | 2023-05-02 12:28:32.424 HD Request # 2 | Requesting historical Daily data starting at 2023-04-27. | 2023-05-02 12:28:33.214 HD Request # 2 | Decompressing data. | 2023-05-02 12:28:33.364 HD Request # 2 | Receiving historical Daily data for NAS100 starting at 2023-04-27. | 2023-05-02 12:28:33.364 HD Request # 2 | Writing historical Daily data to the file NAS100.dly. | 2023-05-02 12:28:33.364 Socket (3) | CloseSocket call. | 2023-05-02 12:28:33.374 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-05-02 12:28:33.374 Historical data download thread signaled to stop. | 2023-05-02 12:28:33.374 HD Request # 2 | Received 4 Daily data records from 2023-04-27 00:00:00 to 2023-05-02 00:00:00 (6.0 days) and wrote 4 records for NAS100 | 2023-05-02 12:28:33.374 HD Request # 2 | Completion time: 1s. | 2023-05-02 12:28:33.374 HD Request # 2 | Daily data download complete for NAS100. Unique request ID: 2 | 2023-05-02 12:28:33.374 Removing historical data download ID 2. | 2023-05-02 12:28:33.374 Triggering next historical data download in queue. | 2023-05-02 12:28:33.374 Delaying start of download for NAS100. | 2023-05-02 12:28:33.374 NAS100[M] Daily #15 | Reloading chart. | 2023-05-02 12:28:33.444 Socket (3) | Socket gracefully closed by remote side. | 2023-05-02 12:28:33.514 Socket (3) | Closed. | 2023-05-02 12:28:33.514 NAS100[M] Daily #2 | Reloading chart. | 2023-05-02 12:28:33.524 HD Request # 3 | Downloading Intraday chart data for NAS100 to the file NAS100.scid. Service: fxcm | 2023-05-02 12:28:37.180 HD Request # 3 | Download start date-time: 2023-05-01 22:44:44.000000. File last date-time: 2023-05-01 22:44:44.036000 | 2023-05-02 12:28:37.180 HD Request # 3 | Using server: ds4.sierracharts.com port 10150 | 2023-05-02 12:28:37.180 Socket (2) | Creating socket. | 2023-05-02 12:28:37.210 Socket (2) | New receive buffer size: 5242880 | 2023-05-02 12:28:37.210 Socket (2) | Connecting to IP: 142.215.18.102. | 2023-05-02 12:28:37.210 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-05-02 12:28:37.410 HD Request # 3 | Sending historical data logon request message. | 2023-05-02 12:28:37.410 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-05-01 22:44:44. Record interval: 0. Symbol: NAS100 | 2023-05-02 12:28:38.040 HD Request # 3 | Decompressing data. | 2023-05-02 12:28:38.130 HD Request # 3 | Receiving Intraday data for NAS100 starting at 2023-05-01 22:44:44.036000 | 2023-05-02 12:28:38.450 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-05-01 22:44:49.712000. | 2023-05-02 12:28:38.640 Socket (2) | CloseSocket call. | 2023-05-02 12:28:39.060 Historical data download thread signaled to stop. | 2023-05-02 12:28:39.060 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-05-02 12:28:39.060 HD Request # 3 | Received 104531 Intraday data records from 2023-05-01 22:44:44.036000 to 2023-05-02 12:28:35.667000 (13.7 hours. Delay: 3.4 seconds) and wrote 104530 records for NAS100 | 2023-05-02 12:28:39.060 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-05-02 10:28:35.667000 | 2023-05-02 12:28:39.060 HD Request # 3 | Completion time: 2s. | 2023-05-02 12:28:39.060 HD Request # 3 | Intraday data download complete for NAS100. Unique request ID: 3 | 2023-05-02 12:28:39.060 Removing historical data download ID 3. | 2023-05-02 12:28:39.060 Real-time Intraday chart data file updates started for NAS100 | 2023-05-02 12:28:39.060 Intraday chart data file opened for NAS100 | 2023-05-02 12:28:39.060 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-05-02 12:28:39.060 Triggering next historical data download in queue. | 2023-05-02 12:28:39.060 HD Request # 4 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2023-05-02 12:28:39.060 HD Request # 4 | Download start date-time: 2023-04-28 21:59:58.000000. File last date-time: 2023-04-28 21:59:58.893000 | 2023-05-02 12:28:39.060 HD Request # 4 | Using server: ds12.sierracharts.com port 10149 | 2023-05-02 12:28:39.060 Socket (3) | Creating socket. | 2023-05-02 12:28:39.060 Socket (3) | New receive buffer size: 5242880 | 2023-05-02 12:28:39.060 Socket (3) | Connecting to IP: 142.215.18.101. | 2023-05-02 12:28:39.060 Socket (2) | Socket gracefully closed by remote side. | 2023-05-02 12:28:39.160 Socket (2) | Closed. | 2023-05-02 12:28:39.160 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-05-02 12:28:39.280 HD Request # 4 | Sending historical data logon request message. | 2023-05-02 12:28:39.280 HD Request # 4 | Requesting Intraday data. Start date-time: 2023-04-28 21:59:58. Record interval: 0. Symbol: GER30 | 2023-05-02 12:28:39.890 HD Request # 4 | Decompressing data. | 2023-05-02 12:28:40.010 HD Request # 4 | Receiving Intraday data for GER30 starting at 2023-04-28 21:59:58.608000 | 2023-05-02 12:28:40.370 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-05-02 02:30:00.416000. | 2023-05-02 12:28:40.580 Socket (3) | CloseSocket call. | 2023-05-02 12:28:40.650 Historical data download thread signaled to stop. | 2023-05-02 12:28:40.650 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-05-02 12:28:40.650 HD Request # 4 | Received 48339 Intraday data records from 2023-04-28 21:59:58.608000 to 2023-05-02 12:28:31.186000 (3.6 days. Delay: 9.5 seconds) and wrote 48336 records for GER30 | 2023-05-02 12:28:40.650 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2023-05-02 10:28:31.186000 | 2023-05-02 12:28:40.660 HD Request # 4 | Completion time: 1s. | 2023-05-02 12:28:40.660 HD Request # 4 | Intraday data download complete for GER30. Unique request ID: 4 | 2023-05-02 12:28:40.660 Removing historical data download ID 4. | 2023-05-02 12:28:40.660 Real-time Intraday chart data file updates started for GER30 | 2023-05-02 12:28:40.660 Intraday chart data file opened for GER30 | 2023-05-02 12:28:40.660 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-05-02 12:28:40.660 Triggering next historical data download in queue. | 2023-05-02 12:28:40.660 No download requests in the queue to start downloads for. | 2023-05-02 12:28:40.660 Socket (3) | Socket gracefully closed by remote side. | 2023-05-02 12:28:40.760 Socket (3) | Closed. | 2023-05-02 12:28:40.760 Opened cached Intraday file: D:\Documents\SierraChartData\Data1\GER30.scid. Thread ID: 5076 | 2023-05-02 12:28:45.180 Opened cached Intraday file: D:\Documents\SierraChartData\Data1\NAS100.scid. Thread ID: 5076 | 2023-05-02 12:28:45.180 NAS100 1 Min #1 | Reloading chart. | 2023-05-02 12:32:16.950 GER30 1 Min #4 | Reloading chart. | 2023-05-02 12:32:51.090 |
| [2023-05-02 10:43:15] |
| Sierra_Chart Engineering - Posts: 17201 |
|
This is caused by a firewall on your side: Socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2023-05-01 18:50:16.948
Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-02 10:58:03] |
| TH.555 - Posts: 38 |
|
On the sub Instance, destination ports 10149 and 10150 are blocked by the firewall since it must load data from the main instance.
|
| [2023-05-02 19:17:51] |
| TH.555 - Posts: 38 |
|
I tested several versions, the problem starts with the v.2482: v.2400 = Sub Instance downloads data from the main instance. . . . v.2481 = Sub Instance downloads data from the main instance. v.2482 = Sub Instance doesn't download data from the main instance but primary server. |
| [2023-05-02 19:29:22] |
| Sierra_Chart Engineering - Posts: 17201 |
|
This is definitively not a problem with Sierra Chart at all. Your understanding in post #5 in not correct. You have a firewall blocking the connection and that is quite clear. The data is being downloaded direct from a remote server: HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2023-05-01 18:50:11.956
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-02 19:29:46
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| [2023-05-02 19:58:10] |
| TH.555 - Posts: 38 |
|
The data is being downloaded direct from a remote server You don't understand what I said. (I am not fluent in English). Yes, the main instance downloads data from a remote server but not the sub instance. The sub instance must download data from the main instance. Up to v.2481 no problem. From v.2482, the sub instance tries to download data from remote server but not from main instance. For the sub instance, my firewall blocks destination ports 10149 and 10150. If I open these ports, the sub instance starts to download data from remote server instead of the main instance, but only from v.2482. Date Time Of Last Edit: 2023-05-02 20:16:12
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| [2023-05-03 22:28:29] |
| Sierra_Chart Engineering - Posts: 17201 |
|
Ok we understand what you are saying. It is the design of sub instances that historical data will download from the remote server. It is possible some prior versions, this did not work correctly in all conditions. Sub instances will download data from the remote servers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-03 22:28:54
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| [2023-05-04 10:49:41] |
| TH.555 - Posts: 38 |
|
In the future, I plan to trade with your Teton Order Routing Service. How many sub instances can we open with the Denali Data Feed ? |
| [2023-05-04 11:12:38] |
| Sierra_Chart Engineering - Posts: 17201 |
|
There is no limit. Since the real-time data comes from the main server instance. It is the historical data, which comes direct from the remote server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-05-04 11:27:45] |
| TH.555 - Posts: 38 |
|
Ok, I now understand the distinction between real-time and historical data at the sub-instance level. Thanks.
Date Time Of Last Edit: 2023-05-07 15:42:35
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