Support Board
Date/Time: Thu, 28 Nov 2024 13:50:45 +0000
10Min Charts Delay
View Count: 282
| [2023-05-01 12:47:07] |
| User181655 - Posts: 61 |
|
Its happened again my charts are being delayed by 10mins . I have sent you an Email on the 28 April to verify my trading and I have sent one today, Why do you cause a disruption at the end of each month when I am sending you proof of trading before the end of Month? Do you want me to send the statement directly to the support board? Please rectify this problem asap. |
| [2023-05-01 13:46:11] |
| Sierra_Chart Engineering - Posts: 17201 |
|
The reason for the delay is that there is extra time to verify these statements. April 28 is not necessarily soon enough being it is a Friday. You really need to provide it about four business days ahead of time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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