Support Board
Date/Time: Thu, 28 Nov 2024 12:38:31 +0000
[Locked] - **** What to do if you do Not have Real time US Equities Today! ****
View Count: 1272
| [2023-05-01 12:43:23] |
| Sierra_Chart Engineering - Posts: 17201 |
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Follow the instructions here: Discontinuing of Old Sierra Chart/Barchart Exchange Data Feed | Replacement Data Feeds! | Post: 345961 Let us know if you need help by posting directly in this thread. We will help you but most importantly complete the agreements first: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_STOCKS We cannot help you if you do not complete the agreements. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-01 12:46:51
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| [2023-05-11 17:14:21] |
| Sierra_Chart Engineering - Posts: 17201 |
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Delayed streaming data is now available for the US Equities Consolidated Tape data feed. You just simply need to update Sierra Chart to the current version: Software Download: Fast Update This is supported in version 2502 and higher. Either of these symbol formats can be used: AAPL AAPL-USCT You can access this data when the Global Settings >> Data/Trade Service Settings >> Current Selected Service in Sierra Chart is set to SC Data-All Services or any of the Trading services. Regarding the packet loss issue, that still is an ongoing issue affecting NYSE and AMEX stocks on some multicast groups. The percent lost can go up to as high as 3% for some symbols which we did see yesterday. Not more than 1.5% today. We are replacing the historical data, overnight with the complete data. We do apologize for the issue. It will be resolved this coming week. Not all symbols are affected. Only some of them. For example the symbol SPY has a packet loss of about .2% today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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