Support Board
Date/Time: Thu, 28 Nov 2024 13:59:28 +0000
Connection Error
View Count: 258
[2023-04-29 22:02:36] |
User835583 - Posts: 16 |
I am experiencing a connection issue with SC. The error message reads "connectionn not allowed while connection to external service not present.' I have disconnected and reconnected, downloaded most recent version, restarted pc, and checked that my data service is paid for but I have not solved the issue. Can you please assist. Thanks in advance! |
[2023-04-30 00:20:26] |
Sierra_Chart Engineering - Posts: 17201 |
This should not be occurring any longer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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