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Date/Time: Thu, 28 Nov 2024 13:59:28 +0000



Connection Error

View Count: 258

[2023-04-29 22:02:36]
User835583 - Posts: 16
I am experiencing a connection issue with SC. The error message reads "connectionn not allowed while connection to external service not present.'

I have disconnected and reconnected, downloaded most recent version, restarted pc, and checked that my data service is paid for but I have not solved the issue.

Can you please assist. Thanks in advance!
[2023-04-30 00:20:26]
Sierra_Chart Engineering - Posts: 17201
This should not be occurring any longer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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