Support Board
Date/Time: Thu, 28 Nov 2024 15:56:22 +0000
log in
View Count: 271
| [2023-04-28 02:33:13] |
| User478572 - Posts: 2 |
|
I have used the retrieve lost Password and reset my password 5 times and still get an invalid user name or password. Help
|
| [2023-04-28 10:28:26] |
| Sierra_Chart Engineering - Posts: 17201 |
|
The question we have is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here: Software Login or Data Feed Connection Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-28 13:37:35] |
| User478572 - Posts: 2 |
|
I am unable to log into the software. I have used the retrieve lost Password and reset my password 5 times and still get an invalid user name or password.
|
| [2023-04-28 15:46:04] |
| John - SC Support - Posts: 36350 |
|
What is the exact error you are getting and where is it showing up? If you can give us a screenshot, that would be very helpful.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: