Support Board
Date/Time: Thu, 28 Nov 2024 16:50:20 +0000
Simultaneous SIM Accounts Not Filling Working Orders
View Count: 394
| [2023-04-27 23:54:28] |
| TraderBiku - Posts: 36 |
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Hello, I'm wanting to use 2 SIM accounts (and eventually live accounts) to have long and short positions open on the same instrument simultaneously. I'm currently able to get the orders to work fine on two different SIM accounts, but I've noticed an odd bug where if I'm on Account A (as selected in the trading window) and one of the active orders in Account B is hit, it doesn't actually fill until I manually select Account B, in which case it doesn't necessarily fill at the correct level (ie if the price has moved beyond the limit TP order, then the order is filled at current market price instead of the designated limit price) - and same for stop-losses. Is this a function of SIM accounts only? Or is it that I need to install a second instance of SC in order to get both accounts to process orders simultaneously? Thanks very much! |
| [2023-04-28 10:41:51] |
| Sierra_Chart Engineering - Posts: 17204 |
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This is explained here: Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected / Orders Do Not Fill When Expected You are going to need separate charts. One for each account. This is Trade Simulation specific. It will not happen with the trading evaluator: Simulated Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-28 10:43:15
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| [2023-04-28 13:13:02] |
| User967918 - Posts: 3 |
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Hi I would like to trade in a sim mode but am not able to do so. I am not getting the option to tick "Trade Simulation mode on" I have followed all the instructions here Simulated Futures Trading Service but this has not helped. I have also installed a second charting software Regards Rush |
| [2023-04-28 13:28:18] |
| Sierra_Chart Engineering - Posts: 17204 |
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Do you mean you do not see the command Trade >> Trade Simulation Mode On on the main Sierra Chart menu?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-28 13:28:19] |
| Sierra_Chart Engineering - Posts: 17204 |
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Do you mean you do not see the command Trade >> Trade Simulation Mode On on the main Sierra Chart menu?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-28 13:37:07] |
| User967918 - Posts: 3 |
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Yes, I am not able to tick the trade simulation mode on
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| [2023-04-28 14:01:59] |
| Sierra_Chart Engineering - Posts: 17204 |
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Therefore you no longer have a problem?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-28 15:47:35] |
| John - SC Support - Posts: 36350 |
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When your service is set to one of the "Trading Evaluators" you can not go into "sim" mode, as the Trading Evaluator is already a simulation.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-28 17:03:14] |
| User967918 - Posts: 3 |
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Can you please tell me how I can resolve it and to be able to sim trade
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| [2023-04-28 17:24:32] |
| John - SC Support - Posts: 36350 |
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If you do not want to use the Trading Evaluator for your Simulation Trading, then you would need to change your Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data - All Services. You will then be able to enable the option for Trade >> Simulation Mode On and use the built-in simulation mode. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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