Support Board
Date/Time: Thu, 28 Nov 2024 15:33:22 +0000
CQG Data issue with current version
View Count: 416
| [2023-04-25 06:39:25] |
| User388695 - Posts: 13 |
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Dear Support, I have upgraded to the last SC version and my CGQ Data feed does not work anymore. I use CQG data feed with my broker platform, and to feed data also in SC. Can you please help with the best way to make this work without incurring additional costs ? Thank you very much.
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| [2023-04-25 09:39:09] |
| Sierra_Chart Engineering - Posts: 17201 |
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Newer versions of Sierra Chart do not support CME Group or EUREX data from CQG. So you need to activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed And get the data from our Denali Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-25 09:39:19
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| [2023-04-25 11:18:12] |
| User388695 - Posts: 13 |
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Thank you but this means I need to pay $34 per month instead of 1/3 of that with CQG? I had tried a 1 month evaluation of the Denali feed too but it had not worked at the time, I was connected but had no real time data coming through..
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| [2023-04-25 13:07:53] |
| Sierra_Chart Engineering - Posts: 17201 |
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No, that is not the case. The exchange fee is the same no matter where you pay it. Probably a little less through Sierra Chart. And once you pay the exchange fee through Sierra Chart you will cancel it through your broker. So you do not pay twice. What symbols do you need real-time data for and is market depth data required? We will make sure the data feed works for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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