Support Board
Date/Time: Thu, 28 Nov 2024 15:47:58 +0000
[Locked] - FXCM Data Issue Sunday 2023-04-23
View Count: 603
| [2023-04-24 03:20:05] |
| Sierra_Chart Engineering - Posts: 17201 |
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We are aware of the problem where market data for FXCM is not being provided. This includes Forex symbols and CFD symbols from FXCM in Sierra Chart. This is a problem with the FXCM server being down. It is not a Sierra Chart issue. We are working on an alternative. So our board is not cluttered, we will refer users to this thread. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-24 03:58:41
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| [2023-04-24 03:48:04] |
| Sierra_Chart Engineering - Posts: 17201 |
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FXCM has now resolved the issue. We will fill in the missing data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-24 04:04:40] |
| Sierra_Chart Engineering - Posts: 17201 |
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This issue is only partially resolved. We are still working on it. Actually FXCM is still working on it! And they have been notified. But we do have a workaround. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-24 04:07:04
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| [2023-04-24 04:18:36] |
| Sierra_Chart Engineering - Posts: 17201 |
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Looks like FXCM has resolved the problem. To download missing data, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-24 04:18:51
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