Support Board
Date/Time: Thu, 28 Nov 2024 17:31:30 +0000
Time running but not the market price
View Count: 327
| [2023-04-20 16:45:42] |
| Eric Doneux - Posts: 3 |
|
https://www.sierrachart.com/image.php?Image=1682008575510.png I have always this message on the attached pics. The time is well running but the market price do not move further. so i can not trade.. Can you help me ? Thanks PS: I have sierra on 2 computer, the first is ok the other show me this message A. |
| [2023-04-20 18:47:59] |
| Eric Doneux - Posts: 3 |
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the message given SC Data - All Services | Connecting to the server ds23.sierracharts.com. Port 10048 | 2023-04-20 20:46:13.134 DTC Client socket (3) | Creating socket. | 2023-04-20 20:46:13.135 DTC Client socket (3) | New receive buffer size: 5242880 | 2023-04-20 20:46:13.135 DTC Client socket (3) | Connecting to IP: 142.215.17.190. | 2023-04-20 20:46:13.135 SC Data - All Services | Network connection to server complete. | 2023-04-20 20:46:13.251 SC Data - All Services | Starting socket receive thread. | 2023-04-20 20:46:13.251 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2023-04-20 20:46:13.252 SC Data - All Services | Setting DTC encoding to Binary VLS | 2023-04-20 20:46:13.387 SC Data - All Services | Sending logon request message. | 2023-04-20 20:46:13.387 SC Data - All Services | Received logon response. | 2023-04-20 20:46:14.216 SC Data - All Services | Server Name: RealTime Server. | 2023-04-20 20:46:14.216 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2023-04-20 20:46:14.216 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-04-20 20:46:14.216 SC Data - All Services | Waiting for socket receive thread to end | 2023-04-20 20:46:14.216 DTC Client socket (3) | CloseSocket call. | 2023-04-20 20:46:14.216 SC Data - All Services | Disconnected from the server. | 2023-04-20 20:46:14.216 SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2023-04-20 20:46:14.216 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2023-04-20 20:46:14.217 DTC Client socket (3) | Socket gracefully closed by remote side. | 2023-04-20 20:46:14.349 DTC Client socket (3) | Closed. | 2023-04-20 20:46:14.349 |
| [2023-04-20 21:28:16] |
| John - SC Support - Posts: 36350 |
|
This is the important message: SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-04-20 20:46:14.216
You are trying to get data to two different computers at the same time without having paid the 2nd exchange fee. Refer to the information here: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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