Support Board
Date/Time: Thu, 28 Nov 2024 18:52:01 +0000
Futures Rollover In Subinstance
View Count: 269
| [2023-04-20 13:13:37] |
| DDC - Posts: 29 |
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Hi all, I've recently added a sub instance of SC, but the products I've migrated to the sub instance seem unable to load previous month's charts, historical or intraday, and I've lost the ability to rollover the futures. When I close that sub instance and run those products on a single instance of SC, I regain those abilities. Any idea what I'm doing wrong and how to fix? Thanks |
| [2023-04-20 14:48:28] |
| Sierra_Chart Engineering - Posts: 17206 |
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Make sure the Symbol Settings are up-to-date in that sub instance. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data And make sure the symbols of the charts are correct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-20 14:48:39
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