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Date/Time: Thu, 28 Nov 2024 17:40:52 +0000



Live data delayed

View Count: 326

[2023-04-19 20:25:39]
cc247 - Posts: 7
Hi,
I am doing something wrong - dont know what. I have a 10min delayed denali CME data.
I have a funded account. Paid al necessary subscriptions (although I think :) ). And still 10min delayed. Please help. Thanks.
Best,
R.
[2023-04-19 20:34:07]
John - SC Support - Posts: 36350
You should have real-time data for EUREX products.

You would have a problem with the CME products, as you have activated the Non-Professional exchange, but you have not connected your system to your live, funded, futures trading account in order to qualify for the Non-Professional fees. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

What order routing service, or broker, are you setup with for your live trading?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-04-20 06:21:05]
cc247 - Posts: 7
I have funded Edge clear with Ironbeam
[2023-04-20 06:46:58]
cc247 - Posts: 7
I think #4 in (Sierra Chart Teton Futures Order Routing: Setup Instructions) is needed and Edgeclear need to daisy-chain the account to my Sierra-account. I have requested this a minute ago.
Best,
Richard
[2023-04-20 14:32:17]
Sierra_Chart Engineering - Posts: 17204
Let us know if you need further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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