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Date/Time: Thu, 28 Nov 2024 19:39:16 +0000

How to Post a Message for Support

Alerts

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[2023-04-16 20:36:12] #1 [Go To First Post]
Daniel Kamiński - Posts: 25
hello, my alerts are not working. I have everything set as in the manual but I don't get email notifications. how to fix it ?


Alerts.png / V - Attached On 2023-04-16 20:35:50 UTC - Size: 165.02 KB - 85 views

[2023-04-16 20:56:45] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17206
Is it just a problem of not getting an email notification or the alert is not working altogether? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-16 21:10:18] #3 [Go To First Post]
Daniel Kamiński - Posts: 25
Alert is not working altogether

[2023-04-16 22:02:02] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17206
Try changing the Comparison to "Above" or "Below" depending upon where the price is currently at and see if you get an alert. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-16 22:02:51

[2023-04-17 20:53:09] #5 [Go To First Post]
Daniel Kamiński - Posts: 25
Hello, everything works after applying the advice, but only when the program is running.

[2023-04-18 14:33:48] #6 [Go To First Post]
John - SC Support - Posts: 36350
The program does need to be running to get the alerts. Anything you want to have happen within the local software requires that the program be running to have it occur. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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