Support Board
Date/Time: Mon, 21 Apr 2025 13:29:47 +0000
Trading abroad!
View Count: 719
| [2023-04-15 16:07:56] |
| User108250 - Posts: 17 |
|
Can I trade futures using my current Sierra Charts laptop setup and my current broker when I am traveling Outside of the United States? If Yes, what countries are allowed and what countries will not be allowed? And if there are any setup or data connection recommendations for trading while traveling outside of the United States? |
| [2023-04-15 17:07:43] |
| ForgivingComputers.com - Posts: 1042 |
|
I had no problem connecting from Mexico, however, my ping times to Chicago were close to 100ms at times. I have had clients from the UK, Germany, France, Spain, Italy, Turkey, Israel, Hong Kong, Australia, and Canada. They all used whatever internet connection they had.
|
| [2023-04-16 10:02:08] |
| Sierra_Chart Engineering - Posts: 19285 |
|
There are no restrictions in this regard. You just need a reasonably good Internet connection. Reasonably good would be at least a few megabits per second of download and a few megabits per second of upload. Although even less will be fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-12 21:09:51] |
| User108250 - Posts: 17 |
|
Why my data is delayed and I am not getting real time data???
|
| [2025-03-13 13:46:33] |
| John - SC Support - Posts: 39363 |
|
Everything on your account looks fine. If you are still having an issue, then get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) -- You need to create a new thread for new questions. Please do not post in an old thread that is unrelated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: