Support Board
Date/Time: Wed, 27 Nov 2024 01:53:44 +0000
Historical NQGI data doesn't load earlier than 3/29
View Count: 331
| [2023-04-14 17:10:19] |
| User667767 - Posts: 3 |
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Hi Support, When viewing any of the indices within NQGI, the daily chart does not load any data earlier than 29-Mar-2023. Allow Support for SC Data Feeds has been marked as "Yes". The daily chart is set to load 1095 days of data and works fine for other symbols that are non-NQGI. Below is a snapshot of what I'm seeing in the Message Log when trying to load NQUS500LC-NQGI: Added historical Daily data request for NQUS500LC-NQGI to the queue. | 2023-04-14 10:02:33.740 Triggering next historical data download in queue. | 2023-04-14 10:02:33.740 CQG WebAPI | Starting real-time market data updates for: NQUS500LC-NQGI. ID: 72 Service code: nasdaq_global_indexes.data | 2023-04-14 10:02:33.740 CQG WebAPI | Sending symbol resolution request for NQUS500LC-NQGI. ID: 491228 | 2023-04-14 10:02:33.740 CQG WebAPI | Requesting security definition data for: NQUS500LC-NQGI. ID: 72 | 2023-04-14 10:02:33.740 HD Request # 84 | Downloading Historical Daily chart data for NQUS500LC-NQGI. Starting date: 2023-04-10. Service: nasdaq_global_indexes.data | 2023-04-14 10:02:33.751 HD Request # 84 | Using server: ds3.sierracharts.com port 10149 | 2023-04-14 10:02:33.751 CQG WebAPI | Received message: Requested symbol was not found. (Internal message: Symbol resolution error for NQUS500LC-NQGI: InvalidSymbol) | 2023-04-14 10:02:33.823 Symbol Error - NQUS500LC-NQGI is unknown, unavailable, or improperly formatted. Requested symbol was not found. (Internal message: Symbol resolution error for NQUS500LC-NQGI: InvalidSymbol) | 2023-04-14 10:02:33.823 Socket (1) | Creating socket. | 2023-04-14 10:02:33.825 Socket (1) | New receive buffer size: 5242880 | 2023-04-14 10:02:33.825 Socket (1) | Connecting to IP: 142.215.18.104. | 2023-04-14 10:02:33.825 HD Request # 84 | Setting DTC encoding to Binary VLS | 2023-04-14 10:02:33.960 HD Request # 84 | Sending historical data logon request message. | 2023-04-14 10:02:33.960 HD Request # 84 | Requesting historical Daily data starting at 2023-04-10. | 2023-04-14 10:02:34.573 HD Request # 84 | Decompressing data. | 2023-04-14 10:02:34.648 HD Request # 84 | Receiving historical Daily data for NQUS500LC-NQGI starting at 2023-04-10. | 2023-04-14 10:02:34.649 HD Request # 84 | Writing historical Daily data to the file NQUS500LC-NQGI.dly. | 2023-04-14 10:02:34.649 Socket (1) | CloseSocket call. | 2023-04-14 10:02:34.650 Socket (1) | Shutdown started. Waiting for graceful close. | 2023-04-14 10:02:34.650 Historical data download thread signaled to stop. | 2023-04-14 10:02:34.655 HD Request # 84 | Received 4 Daily data records from 2023-04-10 00:00:00 to 2023-04-13 00:00:00 (4.0 days) and wrote 4 records for NQUS500LC-NQGI | 2023-04-14 10:02:34.655 HD Request # 84 | Completion time: 1s. | 2023-04-14 10:02:34.655 HD Request # 84 | Daily data download complete for NQUS500LC-NQGI. Unique request ID: 84 | 2023-04-14 10:02:34.655 Removing historical data download ID 84. | 2023-04-14 10:02:34.655 Date Time Of Last Edit: 2023-04-14 17:14:00
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| [2023-04-14 17:41:01] |
| Sierra_Chart Engineering - Posts: 17189 |
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Yes this is true. We are seeing if we can obtain more historical data from NASDAQ. We are still waiting to hear from them on this. We will do our best to add more data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-10-10 03:25:23] |
| MarketWrench - Posts: 20 |
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Any update on this issue?
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