Support Board
Date/Time: Thu, 28 Nov 2024 20:44:37 +0000
Stopped loading historical data
View Count: 289
| [2023-04-12 20:15:13] |
| Metapsyh0z - Posts: 1 |
|
[1] 2023-04-12 17:39:40 UTC | Username : JesusPL | | Status : Open HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2023-04-12 17:31:54.119 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2023-04-12 17:31:54.119 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2023-04-12 17:31:54.120 Reading Internal Order ID file. | 2023-04-12 17:31:54.157 Reading Trade Orders file. | 2023-04-12 17:31:54.189 Reading Trade Positions file. | 2023-04-12 17:31:54.189 Reading Trade Account Data files. | 2023-04-12 17:31:54.189 Software version: 2491 64-bit | 2023-04-12 17:31:54.189 Primary Thread ID: 7264 | 2023-04-12 17:31:54.189 Usage end date: 2023-04-27 | 2023-04-12 17:31:54.189 Enabled for: Advanced Features 2. | 2023-04-12 17:31:54.189 Enabled for: Sierra Chart Historical Data Service. | 2023-04-12 17:31:54.189 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-04-12 17:31:54.189 Enabled for: Delayed Denali Exchange Data Feed. | 2023-04-12 17:31:54.189 Enabled for exchange2: fairx_exchange.data | 2023-04-12 17:31:54.189 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-04-12 17:31:54.189 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-04-12 17:31:54.189 Custom symbol settings values: enabled | 2023-04-12 17:31:54.189 Chart Update Interval: 500 | 2023-04-12 17:31:54.189 Intraday Data Storage Time Unit: 0 | 2023-04-12 17:31:54.189 Time Zone: +00:00:00 (UTC+00) | 2023-04-12 17:31:54.189 2023-04-12 17:31:54 Local computer time in UTC | 2023-04-12 17:31:54.189 2023-04-12 17:31:54 Local computer time in SC Time Zone | 2023-04-12 17:31:54.189 2023-04-12 17:31:52 Server time in UTC | 2023-04-12 17:31:54.189 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-04-12 17:31:54.189 Program path: C:\SierraChart\ | 2023-04-12 17:31:54.189 Data Files path: C:\SierraChart\Data\ | 2023-04-12 17:31:54.189 OS Version Number: 10.0 | 2023-04-12 17:31:54.189 Locale Setting: C | 2023-04-12 17:31:54.189 DLLs: UserContributedStudies_64.dll | 2023-04-12 17:31:54.189 Allowed protected custom studies: | 2023-04-12 17:31:54.189 Crash reporter started: true | 2023-04-12 17:31:54.189 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2023-04-12 17:31:54.189 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-04-12 17:31:54.209 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-04-12 17:31:54.260 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-04-12 17:31:54.260 Received 5 login tokens. | 2023-04-12 17:31:54.375 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2023-04-12 17:31:54.941 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2023-04-12 17:31:54.946 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-04-12 17:31:54.946 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2023-04-12 17:31:54.946 Symbol settings MD5 received. Request ID: 1. | 2023-04-12 17:31:55.688 Symbol settings are up-to-date for rithmic_v2.trading. | 2023-04-12 17:31:55.688 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-04-12 17:31:58.485 ESM3.CME 5 Min #1 | Reloading chart. | 2023-04-12 17:31:58.514 Using symbol data fast lookup vector | 2023-04-12 17:31:59.008 Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated | 2023-04-12 17:32:00.537 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 | 2023-04-12 17:32:00.541 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-04-12 17:32:00.541 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-04-12 17:32:00.542 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-04-12 17:32:00.542 Rithmic Direct - DTC | Network connection to server complete. | 2023-04-12 17:32:00.676 Rithmic Direct - DTC | Starting socket receive thread. | 2023-04-12 17:32:00.676 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-04-12 17:32:00.676 Rithmic Direct - DTC | Sending logon request message. | 2023-04-12 17:32:00.676 Rithmic Direct - DTC | Received logon response. | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | Server Name: . | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | Successfully connected. | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | Trading is supported. | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | OCO Orders supported. | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-04-12 17:32:01.082 Rithmic Direct - DTC | Connected to server complete. | 2023-04-12 17:32:01.082 Triggering next historical data download in queue. | 2023-04-12 17:32:01.083 Triggering next historical data download in queue. | 2023-04-12 17:32:01.083 Triggering next historical data download in queue. | 2023-04-12 17:32:01.083 Triggering next historical data download in queue. | 2023-04-12 17:32:01.083 Updated verified funded futures trading account ending date to: 2023-05-12 17:32:01 | 2023-04-12 17:32:01.083 No download requests in the queue to start downloads for. | 2023-04-12 17:32:01.084 No download requests in the queue to start downloads for. | 2023-04-12 17:32:01.085 No download requests in the queue to start downloads for. | 2023-04-12 17:32:01.085 No download requests in the queue to start downloads for. | 2023-04-12 17:32:01.085 Updated verified funded futures trading account ending date to: 2023-05-12 17:32:01 | 2023-04-12 17:32:01.215 Using symbol data fast lookup vector | 2023-04-12 17:32:01.533 Rithmic Direct - DTC | Starting real-time market data updates for: ESM3.CME. ID: 1 Service code: rithmic.trading | 2023-04-12 17:32:01.533 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50504 | 2023-04-12 17:32:01.533 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-04-12 17:32:01.535 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-04-12 17:32:01.535 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-04-12 17:32:01.535 Rithmic Direct - DTC | Requesting security definition data for: ESM3.CME. ID: 1 | 2023-04-12 17:32:01.535 Starting DelayedDownloadMonitoringTimer | 2023-04-12 17:32:01.536 Starting HDTimeoutTimer | 2023-04-12 17:32:01.536 Added historical Intraday data request for ESM3.CME to the queue. | 2023-04-12 17:32:01.536 Intraday data recording state for symbol ESM3.CME is set to download 'Pending'. | 2023-04-12 17:32:01.536 Triggering next historical data download in queue. | 2023-04-12 17:32:01.536 Delaying start of download for ESM3.CME. | 2023-04-12 17:32:01.544 Rithmic Direct - DTC | Network connection to server complete. | 2023-04-12 17:32:01.679 Rithmic Direct - DTC | Starting socket receive thread. | 2023-04-12 17:32:01.679 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-04-12 17:32:01.679 Rithmic Direct - DTC | Sending logon request message. | 2023-04-12 17:32:01.679 Rithmic Direct - DTC | Received logon response. | 2023-04-12 17:32:02.075 Rithmic Direct - DTC | Server Name: . | 2023-04-12 17:32:02.075 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-04-12 17:32:02.075 Rithmic Direct - DTC | Successfully connected. | 2023-04-12 17:32:02.075 Rithmic Direct - DTC | Trading is not supported. | 2023-04-12 17:32:02.075 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-04-12 17:32:02.075 Rithmic Direct - DTC | Restarting real-time data updates for symbol: ESM3.CME | 2023-04-12 17:32:02.075 Rithmic Direct - DTC | Received security definition for symbol ESM3.CME | 2023-04-12 17:32:02.208 HD Request # 1 | Downloading Intraday chart data for ESM3.CME to the file ESM3.CME.scid. Service: rithmic.trading | 2023-04-12 17:32:07.562 HD Request # 1 | Download start date-time: 2023-04-12 17:31:41.000000. File last date-time: 2023-04-12 17:31:41.000002 | 2023-04-12 17:32:07.563 HD Request # 1 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2023-04-12 17:32:07.563 Socket (3) | Creating socket. Using TLS 1.2. | 2023-04-12 17:32:07.564 Socket (3) | New receive buffer size: 5242880 | 2023-04-12 17:32:07.564 Socket (3) | Connecting to IP: 216.57.156.163. | 2023-04-12 17:32:07.564 HD Request # 1 | Sending historical data logon request message. | 2023-04-12 17:32:07.709 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-04-12 17:31:41. Record interval: 0. Symbol: ESM3.CME | 2023-04-12 17:32:08.124 Socket (3) | CloseSocket call. | 2023-04-12 17:32:08.261 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-04-12 17:32:08.262 HD Request # 1 | Error downloading historical Intraday data for ESM3.CME. permission denied | 2023-04-12 17:32:08.262 Historical data download thread signaled to stop. | 2023-04-12 17:32:08.262 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds. Delay: 123.4years) and wrote 0 records for ESM3.CME | 2023-04-12 17:32:08.263 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-04-12 17:31:41.000002 | 2023-04-12 17:32:08.263 HD Request # 1 | Receiving Intraday data for ESM3.CME starting at 2023-04-12 17:32:02.000000 | 2023-04-12 17:32:08.263 Added 48 Time and Sales records to Intraday data file for ESM3.CME after download. | 2023-04-12 17:32:08.264 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-04-12 17:32:02.000000. | 2023-04-12 17:32:08.264 HD Request # 1 | Completion time: 1s. | 2023-04-12 17:32:08.272 HD Request # 1 | Intraday data download complete for ESM3.CME. Unique request ID: 1 | 2023-04-12 17:32:08.272 Removing historical data download ID 1. | 2023-04-12 17:32:08.272 Real-time Intraday chart data file updates started for ESM3.CME | 2023-04-12 17:32:08.272 Intraday chart data file opened for ESM3.CME | 2023-04-12 17:32:08.272 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-04-12 17:32:08.272 Triggering next historical data download in queue. | 2023-04-12 17:32:08.272 No download requests in the queue to start downloads for. | 2023-04-12 17:32:08.272 Socket (3) | Socket gracefully closed by remote side. | 2023-04-12 17:32:08.405 Socket (3) | Closed. | 2023-04-12 17:32:08.405 Opened cached Intraday file: C:\SierraChart\Data\ESM3.CME.scid. Thread ID: 11984 | 2023-04-12 17:32:09.359 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. | 2023-04-12 17:32:20.543 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 32768 | 2023-04-12 17:32:20.543 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. | 2023-04-12 17:32:20.543 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 65536 | 2023-04-12 17:32:21.245 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | 2023-04-12 17:32:21.378 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | CloseSocket call. | 2023-04-12 17:32:21.388 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-04-12 17:32:21.388 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (3) | Closed. | 2023-04-12 17:32:21.388 The message log has been sent to support. | 2023-04-12 17:36:10.700 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2023-04-12 17:36:10.700 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 32768 | 2023-04-12 17:36:10.701 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 95.216.233.104. | 2023-04-12 17:36:10.701 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2023-04-12 17:36:11.058 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. | 2023-04-12 17:36:11.297 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. | 2023-04-12 17:36:11.297 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Socket gracefully closed by remote side. | 2023-04-12 17:36:11.350 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (3) | Closed. | 2023-04-12 17:36:11.350 live account, datafeed Rithmic Start problem from monday 10.04.2023 |
 ScreenShot 2.png / V - Attached On 2023-04-12 20:14:40 UTC - Size: 49.86 KB - 72 views |
| [2023-04-13 09:57:32] |
| Sierra_Chart Engineering - Posts: 17206 |
|
You are getting a permission denied error from Rithmic. We cannot help with that. You need to use the Denali Data Feed: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: