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Date/Time: Thu, 28 Nov 2024 20:06:31 +0000



HTTP Error sending order fills

View Count: 343

[2023-04-11 14:03:17]
Mercrastius - Posts: 44
Not sure what's going on but I'm getting an endless loop of error messages in both the Message Log and the Trade service Log:

Message Log:

HTTPS connection ID:34 to www.sierrachart.com:443 for request ID:34 (2) | Closed. | 2023-04-11 10:01:00.263
HTTPS connection ID:35 to www.sierrachart.com:443 for request ID:35 (2) | Creating socket. Using TLS 1.2. | 2023-04-11 10:01:09.475
HTTPS connection ID:35 to www.sierrachart.com:443 for request ID:35 (2) | New receive buffer size: 32768 | 2023-04-11 10:01:09.475
HTTPS connection ID:35 to www.sierrachart.com:443 for request ID:35 (2) | Connecting to IP: 95.216.233.104. | 2023-04-11 10:01:09.475
HTTPS connection ID:35 to www.sierrachart.com:443 for request ID:35 (2) | CloseSocket call. | 2023-04-11 10:01:10.154
HTTPS connection ID:35 to www.sierrachart.com:443 for request ID:35 (2) | Shutdown started. Waiting for graceful close. | 2023-04-11 10:01:10.154
HTTPS connection ID:35 to www.sierrachart.com:443 for request ID:35 (2) | Socket gracefully closed by remote side. | 2023-04-11 10:01:10.259
HTTPS connection ID:35 to www.sierrachart.com:443 for request ID:35 (2) | Closed. | 2023-04-11 10:01:10.259
HTTPS connection ID:36 to www.sierrachart.com:443 for request ID:36 (4) | Creating socket. Using TLS 1.2. | 2023-04-11 10:01:19.490
HTTPS connection ID:36 to www.sierrachart.com:443 for request ID:36 (4) | New receive buffer size: 32768 | 2023-04-11 10:01:19.490
HTTPS connection ID:36 to www.sierrachart.com:443 for request ID:36 (4) | Connecting to IP: 95.216.233.104. | 2023-04-11 10:01:19.490
HTTPS connection ID:36 to www.sierrachart.com:443 for request ID:36 (4) | CloseSocket call. | 2023-04-11 10:01:20.184
HTTPS connection ID:36 to www.sierrachart.com:443 for request ID:36 (4) | Shutdown started. Waiting for graceful close. | 2023-04-11 10:01:20.185
HTTPS connection ID:36 to www.sierrachart.com:443 for request ID:36 (4) | Socket gracefully closed by remote side. | 2023-04-11 10:01:20.289
HTTPS connection ID:36 to www.sierrachart.com:443 for request ID:36 (4) | Closed. | 2023-04-11 10:01:20.289
HTTPS connection ID:37 to www.sierrachart.com:443 for request ID:37 (2) | Creating socket. Using TLS 1.2. | 2023-04-11 10:01:29.484
HTTPS connection ID:37 to www.sierrachart.com:443 for request ID:37 (2) | New receive buffer size: 32768 | 2023-04-11 10:01:29.484
HTTPS connection ID:37 to www.sierrachart.com:443 for request ID:37 (2) | Connecting to IP: 95.216.233.104. | 2023-04-11 10:01:29.484
HTTPS connection ID:37 to www.sierrachart.com:443 for request ID:37 (2) | CloseSocket call. | 2023-04-11 10:01:30.184
HTTPS connection ID:37 to www.sierrachart.com:443 for request ID:37 (2) | Shutdown started. Waiting for graceful close. | 2023-04-11 10:01:30.184
HTTPS connection ID:37 to www.sierrachart.com:443 for request ID:37 (2) | Socket gracefully closed by remote side. | 2023-04-11 10:01:30.289
HTTPS connection ID:37 to www.sierrachart.com:443 for request ID:37 (2) | Closed. | 2023-04-11 10:01:30.289




Trade Service Log:

HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:00:19.884 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:00:29.448
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:00:29.881 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:00:39.449
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:00:39.878 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:00:49.456
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:00:49.888 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:00:59.461
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:00:59.886 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:01:09.473
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:01:09.905 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:01:19.489
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:01:19.934 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:01:29.482
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:01:29.915 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:01:39.501
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:01:39.934 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:01:49.491
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:01:49.919 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:01:59.493
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:01:59.924 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:02:09.509
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:02:09.956 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:02:19.522
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:02:19.950 *
Sending 2 order fills to server. First fill date-time UTC: 2023-04-11 13:41:08. Last fill date-time UTC: 2023-04-11 13:47:55 | 2023-04-11 10:02:29.540
HTTP error sending order fills. Response: ERROR: Unauthorized IP | HTTP status: Request completed with the HTTP response status code 200. | 2023-04-11 10:02:29.970 *
[2023-04-11 14:10:34]
Sierra_Chart Engineering - Posts: 17206
We apologize for this.

1. Disable this option or set it to No (the option may not exist in your version):
Global Settings >> General Trade Settings >> Send Order Fills to SC Web Server.

2. Exit from Sierra Chart

3. Delete this file: /TradeActivityLogs/OrderFillsToSend.data from within the Sierra Chart installation folder, if the file exists. This step is unnecessary if the Send Order Fills to SC Web Server option does not exist in your version.

4. Start Sierra Chart it again.

The cause of the issue was a misconfiguration, of login data that Sierra Chart received last week which was promptly corrected.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-04-11 14:11:55
[2023-04-11 14:17:41]
Mercrastius - Posts: 44
That fixed the problem. Thanks for the quick reply.

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