Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 20:04:44 +0000



Wont load live data feed (CGQ / Denali)

View Count: 235

[2023-04-11 13:46:52]
KishanHickman - Posts: 1
Hi Support

My live and historyical data feeds were loading fine last month but now I get the attached error message on each chart, even though the symbol mentioned in the error message (as legit) is the symbol that is being loaded in the chart.

I haven't changed anything on my end, I have just topped up my usage credits and renewed (twice now till june).

All I see is a static historical chart which is out of date, no live data, etc.

Any help would be greatly appreciated as I can't trade right now!
imageDataFeedError.jpg / V - Attached On 2023-04-11 13:45:57 UTC - Size: 542.03 KB - 69 views
Attachment Deleted.
[2023-04-11 14:59:53]
SC Support - Posts: 1895
Spoke to KishanHickman, he had already resolved his issue.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account