Support Board
Date/Time: Thu, 28 Nov 2024 20:06:36 +0000
issues after installing Win11
View Count: 593
| [2023-04-10 19:02:13] |
| User61576 - Posts: 445 |
|
I assume this is not related directly to SC though will be happy if anyone could help I worked with win10 and everything was great. yesterday I upgraded to win11. now, the problem is that when my chrome or edge is open, the computer getting lagged (when trying to move between any window or even typing in any web text box is taking time to show) till SC is not getting live feed. if I close chrome or edge, than few minutes later the SC is working is expected (it's downloading the missed data and than working back in live updating mode). restart not solving the issue. if anyone has any advice I will appreciate it. |
| [2023-04-10 19:08:13] |
| John - SC Support - Posts: 36350 |
|
This is the first we have heard of this. There are a lot of other people on Windows 11 using Sierra Chart, so this is quite surprising. But, it certainly isn't anything we can do anything about. If there is some interaction going on between Chrome/Edge and Sierra Chart, it would only be at the Operating System level, so this would be a Windows 11 issue (of some kind). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-10 21:57:58] |
| User719512 - Posts: 267 |
|
look at `Check for Updates` and ensure none are pending and ensure you have all the latest updates installed. might be able to check `Event Viewer` and look for something in the logs to give a hint. |
| [2023-04-11 08:30:56] |
| User61576 - Posts: 445 |
|
solved after reinstalling NVIDIA drivers for win11
|
To post a message in this thread, you need to log in with your Sierra Chart account: